Wail Posted January 16, 2021 Share Posted January 16, 2021 Site URL: https://www.ottoman.photography/portfolio Good Evening all, I keep trying to upload an image, from my MacBook Pro, as a cover to a new Portfolio (street & travel) on my site, but I keep getting this error (please see attached photo); and for the life of me I can't seem to find out what that means. Any help would be appreciated. Thank you, Link to comment
Chansterly Posted January 17, 2021 Share Posted January 17, 2021 Trying shortening the filename of the photo. I downloaded an image off the web with a really long filename and this happened. Shortening the filename of the .jpg worked for me. KNP 1 Link to comment
KNP Posted March 28, 2021 Share Posted March 28, 2021 Thanks @Chansterly, I was searching for that and found your reply - sorted! Thank you! Link to comment
JoSabatier Posted December 26, 2022 Share Posted December 26, 2022 Thanks a lot ! I had an error but without any code and turns out it was just about renaming the file. Would be interesting to indicate it in the interface. Link to comment
agroland79 Posted July 8 Share Posted July 8 I changed my file name to a number. I'm still getting the same error message. Link to comment
ilovesandwiches Posted July 10 Share Posted July 10 it was a file size error for me. exported to a smaller size using preview (or photoshop) and it uploaded perfectly. Link to comment
bernhot Posted August 28 Share Posted August 28 Tried everything. Not a single image from my computer will upload without getting a 400 error. It basically makes my site look terrible if I can't upload this! Link to comment
WCS Posted August 28 Share Posted August 28 @bernhot As frustrating as it might be, it could simply be a glitch with the platform. I would take a break and try again in a little bit. You can also reach out to customer care. Was our response helpful? Click 👍 or mark it as the solution! This helps others find the answers they need. My name is Meghan and I'm the owner of Westerly Creative Studio, a Bay Area creative force specializing in Squarespace websites and branding foundations. Follow along on LinkedIn or Instagram for more tips, updates, and resources. Link to comment
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