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Can't transfer ownership to contributor

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Has anyone got an answer to this problem as I have tried a number of ways to problem solve this.  Squarespace haven't responded to my ticket. 

I cannot transfer ownership over to a contributor.

I have cleared cache etc and still to no avail.

Edited by Guest
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  • 1 month later...
  • 2 weeks later...

I figured it out guys, thank me later 😛 see screenshot below.

There was a bit of tooing and frowing, but I think this is what got it to work.


After you accept the invite in incognito mode, go back to the account you want to change ownership FROM and change the 'Administration' permissions to 'off' for the account you want to transfer squarespace to.. I think from this, the new account you want to take over as ownership, will finally be there to click in the drop down.



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  • 5 months later...

I am having same problem and did all of the above. If I change my admin to off, how can I transfer it. I don't want my client to work thru this. As I remember the client gets an email that prompts them to pay.


Then I thought my client has not accepted the invite I sent. I can't tell if they accepted or not.


problem screenshot below:325792158_ScreenShot2022-09-16at4_09_09PM.png.69041f798c8f6a3d4f322df63ab6a398.png

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