Quantity arrows on mobile

Site URL: https://www.trworks.com/wood-slate/p/slate/texas-word-art

In my store, (see https://www.trworks.com/wood-slate/p/slate/texas-word-art  for an example) the up and down quantity arrows show on the desktop, but do not show on mobile devices.  Is there any way to get them to show?

Thanks!

Hi. Try removing code in Code Injection > Footer then reload your site & check again.

Hi,

I am having the identical problem.

I had some code in my footer too. I removed it and still no arrows showing/working  in the quanities section.

Has anyone solved this? I know this is kind of an old post.

Thanks!

20 minutes ago, sprintwebsites said:

I am having the identical problem.

Please post the URL for a page on your site where we can see your issue.

If your site is not public please set up a site-wide password, if you've not already done so.

Post the password here.

Adding a site-wide password does not allow anyone to alter your site. It only allows those with the password to see your site. Please read the documentation at the link provided to understand how it works.

Please read the documentation at the link provided on how to share a link to your site to understand how it works. A link to the backend of the your site won’t work for us, i.e. a url that contains /config/.

We can then take a look at your issue.

I'm corresponding with support right now. If I get an answer from them, I'll report it here. Or I'll have to look to the community. And thanks @creedon I'll post with PW next time. I feel bad asking for help, especially with the new rating system. I feel like I don't have a lot to give back yet! Thank you for responding.

39 minutes ago, sprintwebsites said:

I feel bad asking for help, especially with the new rating system. I feel like I don't have a lot to give back yet!

When you need help please ask and don't feel bad!

Even if you don't answer a question, asking a question is contributing as someone else may benefit from any answers to your questions.

🙂

From Squarespace as to why there are no arrows on mobile devices. They said this might be a future integration but no guarantees.

This is expected behavior for mobile devices, as this is meant to allow customers to tap on the quantity box and type in the number of items they wish to add to their order. For desktop, because of the availability of the cursor, the arrows appear within the quantity box, so customers can click to adjust the number.