braddibs Posted January 10, 2021 Share Posted January 10, 2021 Hello It looks as if you can't give customers the option to choose either a one-time purchase or subscription options for the same product - am I missing something? Not sure why Squarespace wouldn't allow both, seems like a no-brainer. If i'm not missing something and it actually is impossible, is there a workaround? Any advice and help appreciated. Cheers Link to comment
Guest Posted January 28, 2021 Share Posted January 28, 2021 I am wondering this same thing! So far not having much luck, may have to change to another platform. Lmk if you found anything that looks promising! Link to comment
dewlionheart Posted January 29, 2021 Share Posted January 29, 2021 Hi there. Here is my suggestion for a workaround until this is implemented by Squarespace. Copy each product you would like to offer a subscription for and move to a different store page. Then you can add that product to additional info on your original one time product. Best, Dögg Link to comment
Guest Posted April 18, 2021 Share Posted April 18, 2021 Just upgraded to the advanced commerce package to set up subscriptions but have also found this to be an issue. Hoping Squarespace can get this fixe ASAP or it doesn't seem worth the extra price! Link to comment
EclecticTaste Posted June 10, 2021 Share Posted June 10, 2021 Squarespace - PLEASE offer this option sometime! This would be so clutch!!! Waiting for the day. :) Link to comment
Guest Posted July 15, 2021 Share Posted July 15, 2021 I am having the same issue. After increasing my plan so that I can offer subscription services, I found quickly that it will definitely not work for my company. Even the fact that a customer cant opt out of the subscription makes zero sense to me. Unless this is corrected within the next month we will be moving our site elsewhere. Link to comment
vibeke Posted August 5, 2021 Share Posted August 5, 2021 I don't mind setting up separate SUBSCRIPTION only products, but I would like to enable customers to manage their subs. We're on 7.0 so not sure if that's no obvious because of our squarespace version, or just not an option at all? Link to comment
sruss76 Posted August 5, 2021 Share Posted August 5, 2021 2 hours ago, vibeke said: I don't mind setting up separate SUBSCRIPTION only products, but I would like to enable customers to manage their subs. We're on 7.0 so not sure if that's no obvious because of our squarespace version, or just not an option at all? the only thing that subscribers can manage is their payment method, e.g., credit card, associated with their subscriptions. i know this because i am subscribed to a small business that uses Squarespace's subscription feature for their boxes. oh, and i can cancel my subscription but that's about it. i can't change the frequency, can't customize my box, or anything like that. if you're looking for more features, Squarespace doesn't have it. you'd be better off using a third-party subscription service like Member Space or MoonClerk. also, if you won't be able to manage your Squarespace subscribers because there's no Subscription Dashboard - you'll have to keep track of your subscribers separately. Link to comment
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