wanderwithme Posted January 6, 2021 Posted January 6, 2021 We're working to build a members area for wholesale partners. As far as I can tell, through the Squarespace Members signup process, anyone can sign up for an account and be granted immediate access. This creates a problem for us, as we need to ensure the information beyond login is restricted to wholesale partners only. Am I missing something? Is there a way to either mark applications as pending / requiring approval? Or, is there a way to disable the signup option all together and manually create member accounts? Is there a way to edit the signup form itself to require additional info from prospective members? Also, are there unique identifiers (member ID's) available somewhere in the admin backend? paul2009, SimonJR, glyndc and 9 others 11 1
ward320ny Posted January 11, 2021 Posted January 11, 2021 Hi there! 😀 Ward, from MemberSpace here.Right now, you cannot do that using Member Areas. Access is granted as soon as they join.Have you checked out MemberSpace? We're a third-party tool that offers complementary services to fit more complex membership site needs. With MemberSpace, you have manually pre-approve your members. Whenever anyone tries to join a Member Plan you offer, they will be shown a message you choose until you manually approve them. Also, with MemberSpace, you have the chance of customizing your sign-up fields to anything you want. MemberSpace is developed for non-developers 😉 and super user-friendly. Please find more information about us here, and let me know if you have any questions 🙂 BigCatch and Simon 2
SimonJR Posted February 19, 2021 Posted February 19, 2021 I'm following this - I already use memberspace elsewhere but was hoping to simplify my Member areas as I now have 2-3 distinctly separate member sections within the website with different content for wholesale/B2B content. kateatkins and AnnWFoxPoint 2
raego Posted April 21, 2021 Posted April 21, 2021 I desperately need these features in place so anyone cannot sign up and get instant access to the hidden content. glyndc, jai.cheswick, arohner and 7 others 10
glyndc Posted April 26, 2021 Posted April 26, 2021 You would think that an option for approvals by the administrator would have been a basic option to include. I don't understand why SquareSpace has not included this? charistrem, grantbr, gimmedalight and 7 others 10
BigCatch Posted May 2, 2021 Posted May 2, 2021 Im just here to add that i'm also in dire need of these features as a wholesale distributor based out of texas ward320ny, grantbr, charistrem and 4 others 7
LachyNicolson Posted May 10, 2021 Posted May 10, 2021 Same here. Quite disappointed in limited features of Members area so far. They need to up their game to stay competitive. jai.cheswick, Hans-Peter, JDavies and 7 others 10
tomedmac Posted May 14, 2021 Posted May 14, 2021 I second that. I made the mistake of creating my member area before checking on this. Now I have a member area that anyone can become a member of. I need some control over who can and cannot become a member as my payment structure is done outside of the SQSP environment. I don't think directly linking to the member area via email all the time is an acceptable option. Hans-Peter, jai.cheswick, grantbr and 9 others 12
sruss76 Posted May 16, 2021 Posted May 16, 2021 i'm wondering -- did Squarespace not beta test the Members Area before they released it in the wild? it's obviously lacking a number of basic features one would expect from a membership area. Letizia, charistrem, grantbr and 5 others 8
LachyNicolson Posted May 17, 2021 Posted May 17, 2021 Same. We want to grow our new business platform on Members Area but giving up as there's no roadmap or signs of improvement. We want to see manual approval option, zapier triggers and a better community function. grantbr, kateatkins, TheSetMed and 3 others 6
ward320ny Posted May 20, 2021 Posted May 20, 2021 👋 Hi @LachyNicolson! Ward, from MemberSpace here. Have you checked out MemberSpace? We're a third-party tool that integrates with SquareSpace and offers complementary services to fit more complex membership site needs. With MemberSpace, you could easily set up what you mentioned! We allow you too manually pre-approve your members, host your own community and we also we integrate with Zapier! MemberSpace is developed for non-developers 😉 and super user-friendly. Please, let me know if you have any questions.
breathedotdesign Posted June 7, 2021 Posted June 7, 2021 Has anyone raised this as a suggested feature with SquareSpace? I've done the same thing - created a 'free' members area for a not-for-profit client but need to Collect additional information about the 'group' they belong to and their role Have manual approval in place based on answers to the above MemberSpace looks like it might do the job but I can't ask the client to swallow another $25/month having just got them to sign up to members areas... MemoHanger, ward320ny, precedent and 4 others 7 John breathe.design
grantbr Posted June 22, 2021 Posted June 22, 2021 On 4/26/2021 at 11:30 PM, glyndc said: You would think that an option for approvals by the administrator would have been a basic option to include. I don't understand why SquareSpace has not included this? Agree with this 100% 👏 kateatkins and jai.cheswick 2
gasta Posted July 2, 2021 Posted July 2, 2021 This is the main reason for NOT using Members Area. Squarespace need to communicate a roadmap here, otherwise this product is not interesting. LachyNicolson, TheHouseOfMischief and kateatkins 3
AnnWFoxPoint Posted July 4, 2021 Posted July 4, 2021 The inability to approve memberships will make SquareSpace unsuitable for my website. kateatkins and jai.cheswick 2
ward320ny Posted July 26, 2021 Posted July 26, 2021 👋 Hi there @breathedotdesign, @AnnWFoxPoint! Ward from MemberSpace here. Have you checked out our platform? Among other important features, with MemberSpace, you can individually approve each member before they get access to your content, or you could also manually invite them instead of having them sign up for a Member Plan on your website. In case you have any questions, please let me know, and I'll be happy to answer them!
richardm Posted July 27, 2021 Posted July 27, 2021 It honestly feels like Squarespace has abandoned their membership platform, and months after the release has not addressed the numerous issues and limitations. RHM, kateatkins, TheHouseOfMischief and 3 others 6
Guest Posted August 20, 2021 Posted August 20, 2021 Hey, Etosha from Candid Wholesale. My company has a Squarespace extension that I think could help you out! It's an easy way to have approved buyers only access your wholesale catalog without setting up two Squarespace stores. Candid syncs your product info, lets you bulk edit both MSRP & wholesale prices, personalize your catalog and then share with buyers – the whole thing usually takes 10-15 minutes. Hopefully this helps you on your wholesale journey! Find us: squarespace.com/extensions/details/candid-wholesale and candidwholesale.com
Jon_DynamDesign Posted August 23, 2021 Posted August 23, 2021 This is extremely disappointing. I have two clients that want to use Member Areas but it makes no sense if just anyone can make an account. One of them is a fitness/martial arts training academy that already has a large membership of students and they want to have a private area for different types of students with a dedicated training calendar, store, and information reference area. For example splitting up the students between yoga and spin. One store would have yoga related items and the other would have spin/cycling related items. These stores would only be accessible to their members which would allow them to sell specific items at different pricing from their public facing store without creating discount codes that can be shared around. The other is an ecommerce brand that does both B2C and B2B sales and they want to use it to manage their dealers and give them a separate store to order from. Dealer pricing on the member store and public pricing on the public store. They also don't want to use insecure discount codes. Right now I have these setup to use a password protected area which is not ideal because there's no account tracking and having one password for everyone is not very secure. For the B2B company, they need to reset their password monthly and send out a dealer email to let people know. It's very inconvenient. Their other option would be to build a second website which they don't want to do. A membership approval and/or an internal accounts option would solve all of this. kateatkins 1
AllisonBarrett Posted August 24, 2021 Posted August 24, 2021 I'm trying to set up MemberSpace for a wholesale portal/shop, but it doesn't seem to integrate with the customer's Squarespace account where their shipping and billing information is stored, so they would have to maintain two sets of login credentials. Even if they set them to the same password, resetting one doesn't change the other. I don't think this is a viable solution either...
ward320ny Posted September 15, 2021 Posted September 15, 2021 👋 Hi @allisonbarret. Ward from MemberSpace here. Just to clarify, I believe that what you're trying to say (based on previous conversations) is that MemberSpace doesn't integrate with Member Areas. 👉 We are a completely separate membership system from Member Areas, the native Squarespace membership option. Currently, it is not possible to connect with that or their commerce accounts. But you can use MemberSpace as an alternative to Member Areas, if you'd like to get more complex features, like member approval, manually inviting members, and more. Let us know if you have any questions! I'll be happy to help out 🙂 🙏 Thank you!
paul2009 Posted September 15, 2021 Posted September 15, 2021 On 1/6/2021 at 7:31 PM, wanderwithme said: As far as I can tell, through the Squarespace Members signup process, anyone can sign up for an account and be granted immediate access. This creates a problem for us, as we need to ensure the information beyond login is restricted to wholesale partners only. This is one of a number of known issues with Member Areas. I've raised this internally. It cannot be resolved immediately, but I'm hopeful that this will be addressed in the near future. kateatkins, RHM and JacksonH 3 Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. 🤒 I'm currently in hospital and may not respond quickly to your posts.
jai.cheswick Posted September 20, 2021 Posted September 20, 2021 Yes I discovered that anyone can sign in the hard way, creating a members area for survivors of assault to find that an abuser had become a member. So that was very quickly the end of that members area. In other words there is a safety issue fir other members if someone ‘off the street’ can simply join up. Letizia, kateatkins, Inscape and 6 others 6 3
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