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Category Error Message - Couldnt update collection?

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This isn't a common error message and is therefore something that you'll want to chat to Squarespace Customer Care about. You can reach out to them here

 

About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
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Hi Team,

I've been struggling moving items between pages. It worked until 2 days ago and suddenly it doesn't allow me to do that.
Even I click the 'move' button it doesn't do anything.  

Initially I had an error message: square space These items cannot be set as Category ordered item ids because they do not belong to categories including 634543039155d97aa4ff48e6, 63c160cfecc669179e0781ea

After that I don't get the message anymore but the move button is still not working.

Please let me know asap I need this feature for my website.
Thanks in advance.

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4 hours ago, FAVRIK said:

I've been struggling moving items between pages. It worked until 2 days ago and suddenly it doesn't allow me to do that.

I recommend that you contact Squarespace Customer Care to report this. They will be able to access the site backend and investigate this. The forum community cannot do this.

About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. 
Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional.

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