Manually Add Members to Member Area

Site URL: https://mindovermatterfit.com/

Hello,

I am implementing the new Squarespace Member Areas, but have existing subscribers to my content through Memberspace. I am wondering if/how I can import those existing subscribers to my new Squarespace Member Areas. 

Thank you.

Can you clarify - does this mean that if I already have an existing memebrship, I lose all of the data about them if I host on Squarespace? 

Hi @AndyWilson23

If you already have an existing membership, you will have to do a 'manual migration' to your new Squarespace Member Areas.  It doesn't mean you will lose their information,  but you will have to ask all your members to subscribe back again to your site. You can't do this for them; they will have to do this themselves!

Which is your current provider? How are you processing your payments? 

We just started looking at the membership module in square space. I literally took 3 minutes of a chat to figure out it simply won't function for any pre existing membership base that has none synchronized renewal dates. I have 358 members that pay a yearly fee. All have different renewal dates. The would no be able to access the membership area until their renewal date. Oh wait I could refund them a pro rated amount at my cost and then insist they sign up new. Unacceptable.   

Is there a solution for this yet? I am having the same issue. 

same issue here, we have pre-existing membership base and thought we could transfer them to squarespace. are we not able to manually add members and input correct renewal dates?

@ward320ny Yeah, not being able to import members, or at least convert email contacts to members, is a non-starter for me. Asking them to manually join again means that I might possibly loose some members. My plan is to have a free membership and so no one would even be charged. I understand if you are concerned about charging people without their consent but you should allow us to import the members and then send them an request to update payment info if that's part of it. Otherwise, I'm going to have to look someplace else for my website solution.