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Manually Add Members to Member Area

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👋 Hi Katie, Ward from MemberSpace here!
Unfortunately, Member Areas doesn't have a migration service right now, so I believe that will have to be a manual process for your existing customers. 
We're sorry to hear you want to leave MemberSpace! Please visit our website ro review all MemberSpace complimentary services. If you don't mind, I would love to know more about the challenges you facing with MemberSpace right now and why did you decide to switch platforms.  Hearing your feedback is very important to us and will help us improve!

Let me know if I can help out with anything else!

🙌 Thanks a lot 
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  • 2 months later...

Hi @AndyWilson23

If you already have an existing membership, you will have to do a 'manual migration' to your new Squarespace Member Areas.  It doesn't mean you will lose their information,  but you will have to ask all your members to subscribe back again to your site. You can't do this for them; they will have to do this themselves!

Which is your current provider? How are you processing your payments? 


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  • 1 year later...

We just started looking at the membership module in square space. I literally took 3 minutes of a chat to figure out it simply won't function for any pre existing membership base that has none synchronized renewal dates. I have 358 members that pay a yearly fee. All have different renewal dates. The would no be able to access the membership area until their renewal date. Oh wait I could refund them a pro rated amount at my cost and then insist they sign up new. Unacceptable.   

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  • 7 months later...
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  • 3 months later...

@ward320ny Yeah, not being able to import members, or at least convert email contacts to members, is a non-starter for me. Asking them to manually join again means that I might possibly loose some members. My plan is to have a free membership and so no one would even be charged. I understand if you are concerned about charging people without their consent but you should allow us to import the members and then send them an request to update payment info if that's part of it. Otherwise, I'm going to have to look someplace else for my website solution.

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