YakketyYak Posted December 23, 2020 Share Posted December 23, 2020 (edited) We're in the process of migrating one of our Squarespace sites to a non-Squarespace domain. The current site will be sunset over the course of a few months, but we want to accelerate the process by redirecting some site functions to the new site. We attempted to implement a 301 redirect in URL Mappings, but despite it being input correctly, it's not working, and we're getting no error message to indicate something's amiss. I read from an external source that Squarespace doesn't allow 301 redirects to external domains not connected to/owned by Squarespace. Is this correct? Has anyone had problems redirecting to a non-Squarespace domain? Are we allowed to redirect? And if we are allowed to redirect to non-Squarespace domains, what could we be doing wrong? The URL Mappings line is as follows: /schedule-an-appointment -> https://[domainhere]/patient-resources/book-appointment/ 301 (Note: Domain omitted for confidentiality reasons) Any information would be helpful, thank you. Edited December 23, 2020 by YakketyYak Link to comment
derricksrandomviews Posted December 23, 2020 Share Posted December 23, 2020 (edited) This should help: https://www.byrosanna.co.uk/blog/301-redirects-squarespace Edited December 23, 2020 by derricksrandomviews Link to comment
paul2009 Posted December 23, 2020 Share Posted December 23, 2020 9 minutes ago, YakketyYak said: Has anyone had problems redirecting to a non-Squarespace domain? It's difficult to troubleshoot this for you without the domain information that you've omitted. However, you shouldn't experience any problems doing this if: the old page has been removed i.e. the /schedule-an-appointment page no longer exists on the site the url for the new site begins with https and the site is using SSL. About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
YakketyYak Posted December 23, 2020 Author Share Posted December 23, 2020 40 minutes ago, paul2009 said: the old page has been removed i.e. the /schedule-an-appointment page no longer exists on the site We could do that, but we want to be able to redirect specific functions while the old site is still active. In other words, per this example, we want it so that people visiting the old site and wanting to book an appointment would click on the link and be redirected to the new site. Is that possible? Link to comment
paul2009 Posted December 23, 2020 Share Posted December 23, 2020 Yes, but there must not be a page on your site with the url that you want to redirect. Only non-existent urls can be redirected. Does that make sense? About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
frankie.andrews Posted January 29, 2021 Share Posted January 29, 2021 Hiya, I have the same issue as YakketyYak. I'm migrating from an existing URL to a new one and want to set up redirects over time to sunset the old site. For a specific page I'm ranking highly on Google search which brings in ~150 visitors per month. I am redirecting from existing URL to a new external URL (both sites are built and hosted on squarespace). If I disable the original URL (so that the redirect can kick in) then I'll loose the Google search traffic, which is madness.... Link to comment
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