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Hello!

My site is currently private so I can't share a link (even if i password protect a page), but hopefully somebody can help me.

I'm tearing my hair out trying to sort out a header banner issue. I've created it to the correct proportions in photoshop, but it keeps zooming in when I add it to the site. 

I've attached two images below - one with the text showing how it appears on site (cutting off the candle flame), the other below showing how I'd like it to look (with space above the candle)

Any help would be really appreciated, I've searched the forums and haven't found any solutions! 

 

1374201935_Screenshot2020-12-22at17_53_22.thumb.png.72954f04cb59e3d9ffa25334d67c244d.png

 

2131740452_Screenshot2020-12-22at17_52_11.png.fdeb0399e24e756bb925c9ef70ac3652.png

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On 12/23/2020 at 12:57 AM, Helen285 said:

Hello!

My site is currently private so I can't share a link (even if i password protect a page), but hopefully somebody can help me.

I'm tearing my hair out trying to sort out a header banner issue. I've created it to the correct proportions in photoshop, but it keeps zooming in when I add it to the site. 

I've attached two images below - one with the text showing how it appears on site (cutting off the candle flame), the other below showing how I'd like it to look (with space above the candle)

Any help would be really appreciated, I've searched the forums and haven't found any solutions! 

 

1374201935_Screenshot2020-12-22at17_53_22.thumb.png.72954f04cb59e3d9ffa25334d67c244d.png

 

2131740452_Screenshot2020-12-22at17_52_11.png.fdeb0399e24e756bb925c9ef70ac3652.png

You can try to add it on a test site with 01 section and share it

BeyondSpace - Squarespace Website Developer

🖼️ Lightbox Studio (Enable Pinch/Zoom on lightbox)
🗓️ Delivery Date Picker (Squarespace Date picker form field)
💫 Gallery block 7.1 workaround
🥳 Sparkplugin Customisations Browsers (Browse +100 Spark plugin customisations)
🥳 Elfsight Template Browsers (Browse +1000 Elfsight widget Templates)

If you find my answer useful, let's leave a like or upvote so others with the same issue can find their solution. Thank you!

 

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