Jump to content

Cannot get GIFs to process in Image Block

Recommended Posts

I've tried uploading several versions of a gif file into an image block. I've tried the following things:
file size is less than 5MB; filename has required restrictions. Tried aspect ratios is 320x180 and 640x360. All pictures within GIFs have same aspect ratio. GIF files play fine on Firefox web browser. Removed cross-fades within video editor.

I haven't been able to find out how much space my website currently holds but I manage another sqsp site with the same credentials that has FAR MORE content so I don't think that's it.

What am I missing?

Link to comment
  • Replies 1
  • Views 1.1k
  • Created
  • Last Reply

I just uploaded a random gif from the web to my test site. Uploaded OK and displayed fine.

Have you tried another gif file to see if it's gifs in general you are having problems with? Or the issue is just with the one you are trying to upload?

Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects.

Link to comment


This topic is now archived and is closed to further replies.

  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.