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Notification emails when new customers are created and/or make their first order

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We're using the commerce feature of our squarespace site and sell products that are available as weekly, fortnightly or monthly deliveries.

I'd like to be notified when there is a new customer, but currently the only notifications we get are for "A New Order has Arrived".  As each repeat delivery is a new order, I'm getting inundated with new order emails, but have no idea when one of these refers to a new customer.

How can I be notified when a new customer has signed up and makes their first order?

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  • 9 months later...

Yes I have the same problem. I've been asking for 18 months for Squaresapce to make editable admin notification email templates but they wont do it. Others have been asking for 2 years. You cant even customize an order email subject *per individual product*.  Its a fundamental requirement for manageable ecommerce yet Squarespace seem to consider it some kind of 'nice to have feature'. I'll be leaving the platform soon on this basis. 

Edited by NickJF
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