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'Site not set up to process payments' Help Needed from South Africa!


Melissa63
Go to solution Solved by paul2009,

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Site URL: https://vastalga.squarespace.com/config/pages/5fa8e413f6d3991188745914/categories/5fa8e413f6d399118874591b

Hey there. I currently live in South Africa and unfortunately Stripe isn't supported in my country yet of which I cannot have PayPal as my only payment option for so many reasons including the fact that Paypal isn't popular at all in our country. So my attempt is to add pay fast as a payment gateway to my Squarespace website. Any assistance will be much appreciated, please and thank you. 

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  • Solution

It will be a challenge to use Squarespace for online sales in South Africa. PayPal doesn't support South African Rand (ZAR) and, although Stripe support Rand, they do not support businesses that are entirely based in South Africa.

Stripe and PayPal are the only payment processors supported by Squarespace. It isn't possible to integrate other payment processors, which means that you cannot use PayFast's API for example. You could add third party "payment buttons" but the third party platform will need to handle the entire order process in addition to the payment. This guide may help to explain: Using Squarespace in South Africa with PayFast, Netcash or Rave.

Edited by paul2009
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sf-digital-signature-logo-email145.png.46606a2288a2847f44d81b9b7b58f3a5.png
Hi! I'm Paul, an independent Squarespace Consultant since 2007 and founder of SF Digital, building the features that Squarespace didn't include. Our mini-extensions allow you to pick dates in any format, show prices in other currencies, take orders without payment or improve your cartI value honesty, integrity, transparency and respect . Links in my posts may refer to SF Digital products or may be affiliate links.

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  • 2 weeks later...

Site URL: http://www.moodforest.org

Hi,

Has any South Africans been able to successfully link their PayPayl business accounts to squarespace?

I have followed all the steps and I have checked on PayPal itself and SquareSpace is connected. I have made my site live to do a test run using a different email, but I keep getting the message 'Checkout is closed.This store isn't set up to process payments.' When I go back to commerce settings my PayPal is not linked. Then I link it again, receive an email that I've changed my PayPal account, but it's still not showing as linked.

I'm wondering if I need to change something on my PayPal business account? I have tried to link a back account to receive payments by adding one, but I can't enter a 'routing number' as South African banks don't use those. I am fully set up to withdraw funds etc., but I think the settings is different if you want to receive funds. I am also thinking of changing my shop currency to USD, as ZAR doesn't seem to be supported by PayPal.

Any advice? Any South Africans been able to successfully set up shop with SquareSpace?

Please help!

Lia

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40 minutes ago, LiaArt said:

Has any South Africans been able to successfully link their PayPayl business accounts to squarespace?

See my post above:

https://forum.squarespace.com/topic/173522-how-can-i-add-a-payment-gateway-other-than-stripe-or-paypal-to-my-website/?do=findComment&comment=409289

Let me know if you have further questions. 

sf-digital-signature-logo-email145.png.46606a2288a2847f44d81b9b7b58f3a5.png
Hi! I'm Paul, an independent Squarespace Consultant since 2007 and founder of SF Digital, building the features that Squarespace didn't include. Our mini-extensions allow you to pick dates in any format, show prices in other currencies, take orders without payment or improve your cartI value honesty, integrity, transparency and respect . Links in my posts may refer to SF Digital products or may be affiliate links.

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  • 8 months later...
7 minutes ago, Zanele said:

Can you let me know if this is still the case now regarding Squarespace and Payfast?

Squarespace Commerce only supports Stripe and PayPal. Payfast is not supported and is unlikely to be supported in the near future.

If you're looking for workarounds to use Payfast, this guide may help: Using Squarespace in South Africa with PayFast, Netcash or Rave.

sf-digital-signature-logo-email145.png.46606a2288a2847f44d81b9b7b58f3a5.png
Hi! I'm Paul, an independent Squarespace Consultant since 2007 and founder of SF Digital, building the features that Squarespace didn't include. Our mini-extensions allow you to pick dates in any format, show prices in other currencies, take orders without payment or improve your cartI value honesty, integrity, transparency and respect . Links in my posts may refer to SF Digital products or may be affiliate links.

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