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customer notifications - customized messages e.g. links to a purchased webinar

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Hi,

It feels like a no-brainer that you should be able to set different types of customer notifications, in this case an order confirmation with a link to the purchased (access) webinar. Why is this not a standard feature and how to solve this asap?

I really need this to be able to work;-0

 

big thanks!

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  • 2 months later...
On 11/20/2020 at 9:22 PM, Comsigliere said:

It feels like a no-brainer that you should be able to set different types of customer notifications, in this case an order confirmation with a link to the purchased (access) webinar.

Product specific messages will be added to customer notifications soon. In the meantime, you can do this using customer activity automations in Squarespace Campaigns. These are sent after someone purchases a product on your site.

About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. 
Content: Links in my posts may refer to SF Digital products or may be affiliate links.
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  • 7 months later...
13 hours ago, Jo_SQSP said:

you can now modify text and other design elements by product type.

This feature doesn't solve the issue raised in this thread because it onlt allows the message to be customised for the 'type' of product. Customers purchasing any webinar would receive the same custom message - regardless of the webinar that they purchased.

About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. 
Content: Links in my posts may refer to SF Digital products or may be affiliate links.
If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too.

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