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How to edit the confirmation emal

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Site URL: https://www.cafevaino.fi

Hey! I'm trying to do a webshop in finnish. I'm using the "service" template in the webshop since no postage is involved. The order confirmation email displays by default a line that says:

"We will be in contact shortly regarding the services you have ordered."

How can I edit / translate this? Screenshot for the confirmation email attached.

Screenshot 2020-11-19 at 21.08.10.png

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Hey! The old editor is out of the question since it will be unavailable from january 2021. I tried using different product templates instead of service but the confirmation email prints text to the same location with all the settings.

Service product: "We will be in contact shortly regarding the services you have ordered."

Product: "We will notiify you shortly when the order has shipped" (or something like this, I did not write it down).

...there's also no way to translate this phrase 😞

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On 11/19/2020 at 7:09 PM, freelancervillepalmu said:

I'm trying to do a webshop in finnish. I'm using the "service" template in the webshop since no postage is involved. The order confirmation email displays by default a line that says: "We will be in contact shortly regarding the services you have ordered." How can I edit / translate this?

When this thread was started in November 2020 there wasn't a solution to this issue, but a month later (in December 2020) Squarespace added a new feature to allow you to edit the custom product type messages. For example, to edit the message in the Order Confirmed notification, you can find this in Commerce > Customer Notifications > General Orders > Order Confirmed.

Click EDIT EMAIL and then click on the text within the email. A side panel will appear where you can edit the default custom message for different product types.

image.thumb.png.ba3d48e319f9a6d9b5f47c2e157bd9d5.png

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