MATTER Posted November 19, 2020 Share Posted November 19, 2020 Site URL: https://www.skin-matter.com/ Hi there, I wanted to ask, does add to cart reflect all the items that were put in the cart or does it reflect the amount of users who went until "add to cart" funnel? If it is the amount of items in the cart, which I hope it is, I would like to flag a bug. something is not working properly. I tested it several times, by putting 3-4 items and the next day, after 24 hours, it was none or 1. Can you please double check? Also I think there is an issue with sending abandoned carts email, like it was the issue with sending customer password recovery emails. They are just not sending out. Thanks! Link to comment
Featured Comment paul2009 Posted November 19, 2020 Featured Comment Share Posted November 19, 2020 1 hour ago, MATTER said: I would like to flag a bug. This forum is not monitored for bug reports. To report an issue, open a ticket through Squarespace Customer Care. You can reach out to them here. About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
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