MATTER Posted November 19, 2020 Share Posted November 19, 2020 Site URL: https://www.skin-matter.com/ Hi there, I wanted to ask, does add to cart reflect all the items that were put in the cart or does it reflect the amount of users who went until "add to cart" funnel? If it is the amount of items in the cart, which I hope it is, I would like to flag a bug. something is not working properly. I tested it several times, by putting 3-4 items and the next day, after 24 hours, it was none or 1. Can you please double check? Also I think there is an issue with sending abandoned carts email, like it was the issue with sending customer password recovery emails. They are just not sending out. Thanks! Link to comment
Featured Comment paul2009 Posted November 19, 2020 Featured Comment Share Posted November 19, 2020 1 hour ago, MATTER said: I would like to flag a bug. This forum is not monitored for bug reports. To report an issue, open a ticket through Squarespace Customer Care. You can reach out to them here. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
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