Jump to content

Paypal checkout temporarily working - error appearing for clients saying "Things do not appear to be working at the moment"

Recommended Posts

Site URL: https://exceedfootwear.com/store

Hi,

I have an urgent request for help. Clients seem to be messaging in saying the paypal checkout process will not work on my website (seems to be doing this occasionally). The error says things do not appear to be working at the minute. I 100% can say i have no issues with paypal on our end, is this fixable? and is this a client issue ?

 

thanks 

Terry 

IMG_7066.PNG

Link to comment
1 hour ago, terrymcdonaldd said:

Clients seem to be messaging in saying the paypal checkout process will not work on my website

PayPal experienced a system issue today where users may have experienced "Things don't appear to be working at the moment. Please try again later." errors accessing the PayPal website (www.paypal.com) or when making a payment. This issue was resolved as of Sat, 14 Nov 2020 14:00 GMT.

In future, you can check for PayPal issues on their status page. Squarespace also post issues on their own status page.

   If a post helps you, please click a "Like" option below  ↘️

About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. 
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!
If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.
Improve your online store with our extensions.

Link to comment
  • 4 weeks later...

My customers keep having the same issue and also some once choosing to Pay with PayPal are being redirected to the Payment screen and asked to enter either an US State or some other info and can't finish the payment process ... I tried to disconnect the PayPal account and recconect it, but the problem still persists.

Is Squarespace's link to PayPal not working properly ?

 

 

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.