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How to manage/remove images uploaded to the site?


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On 2/28/2021 at 11:33 PM, jennifer.sailtrim said:

Dear Squarespace Developement Team,

For the love of all things web design - PLEASE rectify the image/media file management for BOTH designers who help SELL your service and for those who manage their own sites.  We have other options and while I have helped sell to and set up small business websites via Squarespace - this past week I was in a situation where I could have really leveraged Squarespace to a room of emerging artist learning how to build their own websites, and because image/media file management is SO crucial and can be a HUGE time suck to contend with - preventing artist from making art because they are wasting precious hours trying to organize their web presence - I DID NOT recommend Squarespace. Instead, WixPix became the recommended website host to about 1,500 students in this business course... They have a file management system on the backend of their platform... The fact this has not been addressed in my time as a customer baffles me. There are a lot of important devevlopments and very grateful for the ones made around eCommerce, but even for eCommerce image file management is CRUCIAL. It's literally dreadful when a client needs a 100+ product images updated and REQUIRE somehow removing the outdated images so they don't confuse the customer.

This should be addressed, must be a top level feature, and if you don't have the people on your team capable of making it possible - hire someone who can.

Thank you.

Couldn't agree more, it's ludicrous that in 2021 you can't manage or download your files. Total joke!

Please @Squarespace Guru help! 

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Same here! Working on a client website and decided to try Squarespace versus my Wordpress resource. Uploaded a ton of FPOS and went to clean out the image library and learned that you can't delete imp

Definitely following this thread. I feel this is my biggest frustration with Squarespace. Especially seeing there is a lot of trial and error with image sizing so could result in multiple uploads. 

Hey! I'm working on a site and I played around the options (newest version of Squarespace) a lot. This uploaded the "dummy-images" on the site every time and now when browsing uploaded images it is ha

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I can see that the image search option seems to have changed a bit since yesterday, looks new and I was super excited to see if you can simply delete images but it still appears to not have that feature, seems super odd to have provided that area a design refresh and leave out a widely requested item such as deleting image?......I feel like when you click on the 3 dots to the right, instead of image info, it would be great to be able to rename, duplicate and/or delete an image.

Screen Shot 2021-03-11 at 11.37.38 AM.png

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On 3/11/2021 at 4:39 PM, studiolinear said:

I can see that the image search option seems to have changed a bit since yesterday, looks new and I was super excited to see if you can simply delete images but it still appears to not have that feature, seems super odd to have provided that area a design refresh and leave out a widely requested item such as deleting image?......I feel like when you click on the 3 dots to the right, instead of image info, it would be great to be able to rename, duplicate and/or delete an image.

Screen Shot 2021-03-11 at 11.37.38 AM.png

 

Also, the option to add multiple images and to add to a gallery section. At the moment you can only ass 1 photo at the time.

Second, the option to change  the file name (alt text) to improve  SEO. at the moment you can only change  the description of the image, not the file name. This is super important for SEO optimisation.

I hope you will add this to your update 

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I'm following this thread too and am surprised it hasn't been addressed yet. I haven't read through all of the posts so I may be bringing up a redundant point, but my hope is to strengthen the argument for improving the asset management on Squarespace websites.

I am a freelance designer whose entire web design service offering is based on selling Squarespace websites for their ease of updating once I hand the websites off to my clients. When I design a website, I design, upload and test many iterations of the same images / graphics, meaning there are a handful of similar looking images in the media library once I finally land on the best one.

This becomes an issue when I finally hand off the website to my client. If they ever need to make an update in the future or swap out the proper images, it makes this process more difficult for them, as they have to wade through many similar looking image files and may select the wrong file in the process.

Allowing me the option to delete these incorrect image assets and organizing the library prior to handing off the website to my client will ensure a better website design long-term. This helps make both myself and Squarespace look better by ensuring quality graphics are always being used. 

 

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Even though I loved the templates, I would have never selected Squarespace knowing that I cannot manage and delete my own photos. I would transfer my site right now, if it weren't for the 60 day lock. I'm in a art business class with almost 1000 students. I will post this fact everywhere so the other artists, creatives, designers, etc., will know.

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I just subscribed to Squarespace and discovered that there is no option of deleting/managing imported images.
It is like using a program with no 'undo'. That should be the most basic feature. And I can see this feature as been asked for years now. 
😶
 

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Posted (edited)

I couldn't agree with this more.  Extremely frustrating. 

I did find this support info which may help (though it's definitely not substitute for having user ability to manage by any means), but hope it helps!  According to this support info, images DO finally get deleted in time (between 8-38 days) apparently, but in an urgent situation you an send an email for SS for assistance in getting them deleted sooner: https://support.squarespace.com/hc/en-us/articles/205812748-Image-and-file-URLs-in-Squarespace

However, Squarespace, PLEASE give the ability to manage this on the user end.

Edited by kbrown
just rephrasing for clarity
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Add an option to delete uploaded assets!
I want full control over whatever images I want or not uploaded on my website.

I'm starting to consider asking for a refund, this is borderline illegal besides being counter productive.

 

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