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Paypal not working


modowd1

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Site URL: https://www.modowdart.com

I've just finished setting up my online shop and have had a few orders. I've connected my business paypal and confirmed the email address and everything, I have emails to the right email address informing me that customers have paid but there's no money in my paypal account. I contacted them and they said there's no transactions on this account but I can see the squarespace fee for selling products has come out so I'm very confused. I can see on my website orders page that the orders have gone through and the customers have fully paid to the correct paypal account but again, absolutely nothing showing up on the paypal. Does anyone know what might be the problem here?

Thanks,

Megan

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