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Unfold for Brands

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Purchased Unfold for Brands through Apple App store and it's supposed to be linked to Squarespace but every time I try and sign in my email is not recognised. I even signed up for Squarespace to see if that would solve the problem but still can't access Unfold for Brands for my desktop. End up with URL brands.undolf.com/signup - but I'm already signed up! Help


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