melamint Posted November 1, 2020 Share Posted November 1, 2020 Site URL: https://melamint.squarespace.com/veranstaltungen?p Hey dear squarespacers, happy to use squarespace now and I'm about to figure out all the features! But my question: I've created an event-page and two events so far with 4 tags and 2 categories (see screenshot 1) — but when I drop a tagcloud-element on the page it doesn't show any of the tags or categories. There is a field saying (see screenshot 2): “First select one of your pages below: There are no collections available.” (wording may be different, I translated it back from German) But I can see the categories and tags listed in the event options. So what am I doing wrong? Thanks for helping out a beginner. Best wishes and stay save – melamint screenshot 1 screenshot 2 Link to comment
melamint Posted November 5, 2020 Author Share Posted November 5, 2020 Dear community, is this problem unknown or am I failing to make my self understood? English is not my mothertongue, I'd appreciate hints how to make my topic more clear. Link to comment
tuanphan Posted November 5, 2020 Share Posted November 5, 2020 Hi. Try contacting Squarespace Customer Care (Email/Livechat) Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
melamint Posted November 5, 2020 Author Share Posted November 5, 2020 Thanks for your advice. Solution: So far there are categories and tags for events (and I can create links for them), but no tagcloud. I didn't get the difference by reading the help guide. Link to comment
creedon Posted November 6, 2020 Share Posted November 6, 2020 It certainly would be nice to have deeper tag cloud support. Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
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