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SSL Certificate Processing - Time / Troubleshooting


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Site URL: https://www.mertonlawyers.com.au

Hi Guys, 

We have recently connected an external domain: https://www.mertonlawyers.com.au to our site: https://mushroom-rabbit-ff8k.squarespace.com

All the DNS settings are showing as green and connected however we can't view the live site - I believe because we are waiting for the SSL certificate. 

The SSL status is showing as processing and I have read that this can take up to 72 hours (it has been approx 24) however I wanted to confirm this is just a matter of waiting and that there are no other issues. Is there any way to be sure of this? 

I'm wondering if its possible that this is an issue with an old conflicting SSL certificate from and older Wordpress site? However I'm not sure if this would show up as a red error in the DNS records.

I have used https://www.sslshopper.com/ssl-checker.html but the results are a bit too technical for me. 

Any feedback greatly appreciated. Thanks! 

 

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