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Form Submissions Security Changes

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Site URL: http://blueoakmastering.com

I send all my clients a form to gather info about their projects and I have those form submissions set up in gmail to group together so I can look at the emails to see what's going on. The previews always showed the clients name so I can easily find who I am looking for. But today all my form submissions start with "Sent via form submission from Blue Oak Mastering." not the first field of the form. So now all my emails say the same thing and I can't see what submission is what without digging. SquareSpace is telling me there was a security update and there's nothing to be done. 


Does anyone have a work around or a way to fix this, or even a way to call squarespace cause they wont even call me to help me. It's unacceptable. I now have to rethink my entire booking system and I'm tempted to leave squarespace. It's going down hill fast.

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I have seen this undocumented change too @Yukon. I contacted Customer Care but the person that I chatted to knew nothing about an update. I've logged a ticket and have also asked on Circle if the correct order can be restored.


For data protection reasons, you may want to redact the information in your screenshots above as they appear to contain personal data. 

About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. 
Content: Links in my posts may refer to SF Digital products or may be affiliate links.
If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too.

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