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Send out a custom email to customer when they buy a specific product


SeaSmart

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Site URL: https://seasmartschool.com/awesome-animals

Hi, I'm trying to figure out how to send out an email through Mailchimp when someone makes an order of a specific product on our site. Currently, when someone buys the product they get an email which has a 24-hour link and it's causing us a lot of problems (WHY Squarespace? Just WHY?) because they think what they've bought will disappear in 24 hours.

I would like to change the product to a service, since what we're selling is an online class that they can take at any time. However, we still need to send them a link to access the class. This is where my idea to connect Mailchimp to Zapier comes in. From what I've figured out I can't connect Zapier to the commerce for an individual product but I was hoping maybe there's some way to get .csv file to auto-populate anytime someone makes an order for the product so I can connect that to Mailchimp with Zapier?

That or Squarespace gives people the option to remove the 24-hour clause.

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You can do this with Squarespace Campaigns instead of Mailchimp. 

sf-digital-signature-logo-email145.png.46606a2288a2847f44d81b9b7b58f3a5.png
Hi, I'm Paul, founder of SF Digital, a specialist company helping Squarespace users by building the features that Squarespace didn't include.
Explore our range of Squarespace Extensions, including the Wishlist, and Datepicker Extension or book a Squarespace Expert for 1:1 help. Note that links in my posts may be affiliate links.

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4 hours ago, SeaSmart said:

Site URL: https://seasmartschool.com/awesome-animals

Hi, I'm trying to figure out how to send out an email through Mailchimp when someone makes an order of a specific product on our site. Currently, when someone buys the product they get an email which has a 24-hour link and it's causing us a lot of problems (WHY Squarespace? Just WHY?) because they think what they've bought will disappear in 24 hours.

I would like to change the product to a service, since what we're selling is an online class that they can take at any time. However, we still need to send them a link to access the class. This is where my idea to connect Mailchimp to Zapier comes in. From what I've figured out I can't connect Zapier to the commerce for an individual product but I was hoping maybe there's some way to get .csv file to auto-populate anytime someone makes an order for the product so I can connect that to Mailchimp with Zapier?

That or Squarespace gives people the option to remove the 24-hour clause.

Thank you! I would love if someone found an answer to this 😄 !

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