Vibrancy Posted October 2, 2020 Share Posted October 2, 2020 Site URL: http://www.vibrancylabel.com Hey all, So my customers are not receiving order confirmation emails. I've tried resending emails a few times to a few different email address and though squarespace says the email has been sent, no emails have arrived in the inboxes. I've tried changing the 'Reply To' and 'From' email in the business settings however I've had no luck here either. Anyone know what to try next? Link to comment
HandcraftedT Posted November 3, 2020 Share Posted November 3, 2020 @VibrancyDid you get to the bottom of this? I'm getting the same issue. Link to comment
RobPegurri Posted November 3, 2020 Share Posted November 3, 2020 On 10/2/2020 at 9:21 PM, Vibrancy said: Site URL: http://www.vibrancylabel.com Hey all, So my customers are not receiving order confirmation emails. I've tried resending emails a few times to a few different email address and though squarespace says the email has been sent, no emails have arrived in the inboxes. I've tried changing the 'Reply To' and 'From' email in the business settings however I've had no luck here either. Anyone know what to try next? Have you tried to set the "from" field to the default value? These kind of issues are not as rare as you may think, that's why I kept it default too. You never know Link to comment
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