LarryAP Posted October 1, 2020 Share Posted October 1, 2020 Site URL: https://www.alliancepackaging.ie/all-products Hi. I set up this site and launched it back in summer. It's an e-commerce site selling packaging. The issue I'm having is that, on mobile, the product images in the summary blocks on my shop page don't always load. In fact most of them never load. It's not always the same images. Has anyone encountered this issue and if so could you suggest a fix? I have some custom coding in place. Link to comment
tuanphan Posted October 2, 2020 Share Posted October 2, 2020 Tested on Samsung S20/Chrome & iPhone 11/Safari. Fine here. Did you solve or which mobile/browser did you use? Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
LarryAP Posted October 2, 2020 Author Share Posted October 2, 2020 Hmmm. When I try it on my mobile (S8+) it still does it. I will ask a few more people to test it too. I'm glad that it worked for you - I wonder if it's a caching thing on my our mobile browsers? Link to comment
creedon Posted October 2, 2020 Share Posted October 2, 2020 Looks good on iPhone 5/iOS 10.x/Safari. I did notice that the loading of content seemed a bit delayed as in it would load nearer the top end of the screen. Leaving some white at the bottom of the screen for a couple of seconds. If you've not done so quit the browser. Restart your phone. Does the browser allow you to clear the cache? You might also test loading the page via your carrier vs over wi-fi. Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
Kate_B Posted March 24, 2021 Share Posted March 24, 2021 Was this issue ever resolved? I am having a similar problem with gallery blocks and summary block images not showing on mobile on a 7.1 site. I am using the Squarewebsites UI Admin tweaks plugin for gallery blocks to appear on pages in 7.1. Sometimes some of the images appear after I refresh the browser. They all appear fine in an incognito window. I've tried clearing my cache but nothing seems to work. I'm using Chrome. Tested on Samsung Internet browser and all worked fine there too - it seems to be fine the first time I view in a different browser. Link to comment
LarryAP Posted March 24, 2021 Author Share Posted March 24, 2021 Hi Kate. No, I think it's a chrome related issue but the incognito method works. My main concern was that it was the same for everyone but no one has the issue except me... and you! Link to comment
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