Jump to content
Search In
  • More options...
Find results that contain...
Find results in...
Advanced Search

Payment Test Mode


lytehorse

Recommended Posts

Site URL: https://lytehorse.com/pre-order

Hi there!

We've activated payment test mode and someone placed an order. Instead of issuing a refund/cancelling the order, can we approve this transaction?

Status is pending but we noticed there's a 'mark fulfilled' option. Should we choose this, the sale will go through right? Or we really need to cancel/issue a refund and ask the customer to order again?

Thanks in advance!

Link to post
  • Replies 1
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

On 9/28/2020 at 9:57 PM, lytehorse said:

Site URL: https://lytehorse.com/pre-order

Hi there!

We've activated payment test mode and someone placed an order. Instead of issuing a refund/cancelling the order, can we approve this transaction?

Status is pending but we noticed there's a 'mark fulfilled' option. Should we choose this, the sale will go through right? Or we really need to cancel/issue a refund and ask the customer to order again?

Thanks in advance!

Did the payment go through? If so, then I would say to ask them to pay again if it doesn’t charge them extra. This is because I don’t want you to sell the product and not get anything from it because of a glitch you know? Thanks!

Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment


×
×
  • Create New...