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Sitemap not loading on custom domain


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Site URL: https://www.mackeydesigns.com

So naturally with the 7.0 to 7.1 change, I had to rebuilt my website from basically the beginning.

ive never had this issue before, but now it seems as though a few days after the change, my sitemap is not loading on my custom domain.

For reference, I don’t manage my domain through SS, I manage several domains in one location and just update DNS data as needed.

In order to get my domain connected to my new 7.1 site, I needed to disconnect it from my existing 7.0 site and re-authorize it for the 7.1 (took only a few minutes).

ever since the change, the sitemap will not load on the custom domain

link: https://www.mackeydesigns.com/sitemap.xml

but does load on the squarespace domain: https://clavichord-bamboo-348s.squarespace.com/sitemap.xml

ive reached out to live chat support twice now, and they keep telling me wait. In my experience it never takes this long for something to update, especially when the SS domain has the correct data displaying.

any help or insight would be great.

 

 

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Hello! I'm seeing that your XML file is working now. Are you seeing the same thing on your end?

I have nothing but anecdotal evidence to support this, but I believe that Squarespace's XML files are not generated dynamically. At best they only updates XML files daily. So I suspect that this is why Squarespace was telling you that you just needed to wait. But it's good that you checked this as I discovered there was an issue a few months ago where the XML was not regenerating properly and they opened a ticket and fixed a few things.

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