Sitemap not loading on custom domain

Site URL: https://www.mackeydesigns.com

So naturally with the 7.0 to 7.1 change, I had to rebuilt my website from basically the beginning.

ive never had this issue before, but now it seems as though a few days after the change, my sitemap is not loading on my custom domain.

For reference, I don’t manage my domain through SS, I manage several domains in one location and just update DNS data as needed.

In order to get my domain connected to my new 7.1 site, I needed to disconnect it from my existing 7.0 site and re-authorize it for the 7.1 (took only a few minutes).

ever since the change, the sitemap will not load on the custom domain

link: https://www.mackeydesigns.com/sitemap.xml

but does load on the squarespace domain: https://clavichord-bamboo-348s.squarespace.com/sitemap.xml

ive reached out to live chat support twice now, and they keep telling me wait. In my experience it never takes this long for something to update, especially when the SS domain has the correct data displaying.

any help or insight would be great.

I take it that you have requested a re-index or live URL in Search Console?

50 minutes ago, ArtByPino said:

I take it that you have requested a re-index or live URL in Search Console?

I have not yet, I wanted to get my sitemap indexed first before hand. I have some blog posts that generate thousands of unique views a month and I want to make sure everything is in place. 

Hello! I'm seeing that your XML file is working now. Are you seeing the same thing on your end?

I have nothing but anecdotal evidence to support this, but I believe that Squarespace's XML files are not generated dynamically. At best they only updates XML files daily. So I suspect that this is why Squarespace was telling you that you just needed to wait. But it's good that you checked this as I discovered there was an issue a few months ago where the XML was not regenerating properly and they opened a ticket and fixed a few things.

I see the sitemap XML on the custom domain as well.

Having the same issue with sitemap.xml not loading, mind taking a look?

https://www.roosbrothers.com/

Site URL: https://www.singoutgeelong.com.au

(One of my very first sites, still new) So I built the website www.singoutgeelong.com.au for a client. They get back to me 4 months later saying its not on google.  I do some research, the sitemap is empty. I contact squarespace and get it fixed. I connect to google search console and resubmit. I've done everything I think of but they are complaining about the time it is taking and the fact that they "still aren't on google" and they want to take it up with squarespace even though they've done what they can. They are on google, I have checked the site:www.singoutgeelong.com.au. So yes they are indexed but the first webpage I see when I search "sing out geelong" is for an event at result 8, not their homepage. Other sites I have done, I did not need to do this as they are the very first result.

PLEASE ANY HELP IS GREATLY APPRECIATED

site:https://www.singoutgeelong.com.au
it's already indexed.

The problem will be the SEO. If the website was positioned well before the sitemap issue I would give it a couple of weeks to see whether the website rankings stabilise before doing any work.

G.

Site URL: http://morelliwriters.com/

Hello, 

I just paid for and launched a new site. I transferred an old squarespace domain to the new site. When I check the sitemap for the new site it is empty. Is there a delay in sitemaps being generated for new sites?

Thanks!!

https://www.morelliwriters.com/sitemap.xml

Thanks, I found it. It just took a little time for squarespace to populate it once I transferred the domain.

Hi, I have the same problem with a new site I just made public: https://www.share-network.eu/

Can you help me please?

Hi! 
min having this exact issue, I transferred my domain name to a new site, still within Squarespace. But when I’m trying to sitemap it, comes up with the built in domain. 
And other pages won’t show up.

if someone can take a look I’d be great full! 
URL: https://www.bloomingbelledoulasupport.com