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Squarespace ecommerce limitations/missing


Nickrj

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For customer continuity experience, I have consolidated my Squarespace & Shopify site into just Squarespace. I'm hitting up against some important lost features which I extremely surprised are missing, but I wanted to check it's not just me.

  • Abandoned carts: it does not appear possible to see who left their cart & the products they had in their cart upon abandonment. 
  • Barcode scanning seems limited only to barcodes? No QR code support? Really?
  • Pricing shipping is difficult with such limited options. I was able to price shipping previously such as (example): $15 for a product then $2 for each additional product added. Now I am forced into either free shipping OR weight based shipping. Or for particular individual products which fell out of a standard shipping calcs, I was able to set a Home country:Everywhere else option / one-off freight option for a product.
  • eCommerce tracking with Google Analytics does not seem possible??

I'm experiencing a fairly dramatic drop in revenue since the transition with high cart abandonment - part of this is likely caused by some kind of bug in the Foster template which hides the cart icon on mobile, which I am currently trying to resolve.

Nick

Edited by Nickrj
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Honestly, I want to - however - I really don't want to separate the main site from the shop - I want it all nicely integrated, and the design and overall functionality of Squarespace is much better th

Does this do want you want? I realize it's a different mental model than some of the other e-commerce sites. Theirs is... first product - $15 second product - $2 etc... S

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On 9/28/2020 at 8:06 PM, LeoDev said:

Are you considering going back to Shopify ?

Honestly, I want to - however - I really don't want to separate the main site from the shop - I want it all nicely integrated, and the design and overall functionality of Squarespace is much better than Shopify, however the ecommerce capabilities of Shopify are much better than Squarespace... So it's a conundrum!

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On 9/25/2020 at 10:28 PM, Nickrj said:

Pricing shipping is difficult with such limited options. I was able to price shipping previously such as (example): $15 for a product then $2 for each additional product added.

Does this do want you want?

185556253_ScreenShot2020-10-04at3_58_56PM.png.672fe687a307110a50f613f7adad4681.png

I realize it's a different mental model than some of the other e-commerce sites. Theirs is...

first product - $15

second product - $2

etc...

SS is...

order - $13

first product - $2

second product - $2

Hello I'm Thomas. I've been getting websites up and running for 26 years. I want to help you at whatever level meets your needs, from as little (if you're a DIYer) to as much as you need.

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@Nickrj 

"part of this is likely caused by some kind of bug in the Foster template which hides the cart icon on mobile, which I am currently trying to resolve."

I might be able to fix that for you (for free) if you want.

Could you please share your website in this thread or if you don't want to do that: can you send me an email here: https://shinypass.com/about ?

Edited by LeoDev

I built the best currency converter extension for Squarespace in the market: https://shinypass.com/currencyconverter  I hope you like it ^^ For more: https://shinypass.com

 

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