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Digital Goods .zip upload taking forever


Boise_Jim

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Lately, I've been having a huge problem uploading .zip files through my Commerce digital goods section. Normally, they are around 120mb. When I do a test upload to Dropbox, it's about 4-5 minutes. Last night, it took an hour and a half to upload two. I have fast cable service here at my studio (~50mbps).
Is there something going on at the SS server, or is this now normal? This never happened before. Wasting tons of time on this problem.

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Personally I haven't experienced this; for me it took 4 minutes for a file of this size (which felt like an eternity!).

However, if you're seeing an issue then I recommend that you contact Squarespace Customer Care. They're the only ones who can troubleshoot issues like this. You can reach out to them here.

 

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