Boise_Jim Posted September 18, 2020 Share Posted September 18, 2020 Lately, I've been having a huge problem uploading .zip files through my Commerce digital goods section. Normally, they are around 120mb. When I do a test upload to Dropbox, it's about 4-5 minutes. Last night, it took an hour and a half to upload two. I have fast cable service here at my studio (~50mbps). Is there something going on at the SS server, or is this now normal? This never happened before. Wasting tons of time on this problem. Link to comment
paul2009 Posted September 18, 2020 Share Posted September 18, 2020 Personally I haven't experienced this; for me it took 4 minutes for a file of this size (which felt like an eternity!). However, if you're seeing an issue then I recommend that you contact Squarespace Customer Care. They're the only ones who can troubleshoot issues like this. You can reach out to them here. If a post helps you, please click a "Like" option below ↘️ Improve your online store with our extensions.About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links.Buy me a coffee Link to comment
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