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Stripe or Paypal in South Africa

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Hi,

Squarespace offers Stripe and PayPal, but I'm not sure which one to choose, or whether to use both. I'm listing products in South African Rands (ZAR). Squarespace's documentation is contradictory about which payment option will work. Their documentation lists ZAR as being compatible only with Stripe, but Stripe's global website doesn't list South Africa as being supported. Their documentation specifically lists ZAR as not being compatible with PayPal, but PayPal's global website has South Africa listed as being supported. Does anyone have any experience with this? Thanks in advance. 

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Stripe supports the ZAR currency, but does not allow businesses who are solely based in South Africa.

PayPal doesn't support ZAR.

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  • Solution
1 hour ago, RGC said:

Could you maybe explain what you mean by PayPal doesn't support ZAR?

I agree the documentation is confusing.

PayPal is not supported for payments in ZAR on Squarespace because, although PayPal supports South African accounts, they do not allow you to receive business payments in South African Rand (ZAR). With PayPal, you can be paid in Dollars and then transfer your USD balance into an FNB bank account as Rand at the prevailing rate.

I hope that helps to explain.

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About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™.
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  • 4 months later...
1 minute ago, FPMM said:

If I have a Stripe account (US) but am selling with ZAR currency, would that work?

Yes. If your Stripe account is US-based, you should be able to use ZAR as the checkout currency, as listed here: Does Squarespace support my currency?

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Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™.
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In that case I recommend reaching out to Squarespace Customer Care for some Circle Member Priority Support! They should be able to explain what's happening on the site that's not offering this. 

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About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™.
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

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  • 1 year later...

Hello Paul

 

I am going to piggy-back comment off this post.  

I need your advise on setting up a payment method on Squarespace. Which option would be best for me etc.  My products will be sold in South Africa, my bank account is also in South Africa. 

 

Thanks in advance!

  

Edited by EverA
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13 minutes ago, EverA said:

I need your advise on setting up a payment method on Squarespace. Which option would be best for me etc.  My products will be sold in South Africa, my bank account is also in South Africa. 

I would love to offer you a solution, but if your business, your bank account and your customers are in South Africa, Squarespace Commerce cannot be used. This is because, as you’ve probably read, Squarespace Commerce only supports two payment processors for online sales - PayPal and Stripe - and neither of them are South Africa friendly.

There are workarounds, like using an alternative commerce solution to manage inventory, payment and fulfilment (see my guide Using Squarespace in South Africa with PayFast, Netcash or Rave for examples) but such workarounds are far from ideal. We really need Squarespace to introduce a payment method that supports this beautiful part of the world. 

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About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™.
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

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  • 2 weeks later...
On 8/30/2022 at 11:19 AM, EverA said:

I will look into ECWID and hopefully I will manage to integrate it onto my squarespace account.  Do you have any experience with this?   

Yes but only because there are very few solutions available. Ecwid buy buttons are a workaround for niche requirements, such as restricted products, but they aren't something I would recommend for a standard eCommerce store.

In all honesty, Shopify is probably a better solution given the payment gateways they support for South Africa -at least until  Squarespace launch a payments solution that is South Africa friendly (hopefully soon 🤞).

Edited by paul2009

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About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™.
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

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