vireshwara Posted September 16, 2020 Share Posted September 16, 2020 Is it possible to give a person the choice to decline cookies in the banner? My client wants there to be a yes/no button for cookie usage. Has anyone figured out anything like this yet? My understanding is that if I "Disable Squarespace Analytics Cookies" then cookies will not be used unless the person "x's" the popup... is that the only solution for this? Link to comment
tuanphan Posted September 19, 2020 Share Posted September 19, 2020 Have you found the solution yet? Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
lisbet Posted September 20, 2020 Share Posted September 20, 2020 very interested in this option as well. Link to comment
HOOH Posted September 21, 2020 Share Posted September 21, 2020 Same issue. We asked a lawyer an advice for GDPR/legal text for a client website. She finally told us whatever the text, we are fucked up because we can't propose a yes/no solution in the cookie banner and a preference center after the approval. GDPR is clear in France and EU : users have to be able to say yes or not to cookies and then be able to modify their settings. And the risk is pretty high : 4% of the sales revenue. we have warned guys at squarespace. they have asked their devs to "consider" fixing this issue. Hope they will do it soon since we have several websites live and some others in prep : any of them is clean because of this miss. Moreover, SS is aware of that since their .com includes these functionalities. Link to comment
tuanphan Posted September 24, 2020 Share Posted September 24, 2020 Hello all. Have you found the solution yet? Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
vireshwara Posted September 25, 2020 Author Share Posted September 25, 2020 Sadly, we decided to disable cookies on the site to avoid the risks since I found no clear way for visitors to opt in or out... The lawyer didn't make it sound too good if we get in trouble. Client doesn't want any chances of being sued. Let me know if you find out how to do this please! P.S. Squarespace is really falling behind the competition with this lack of options for cookies, lack of calculated international shipping options, and required MANUAL entry of tax data for each state or place... I'm really getting sick of all the bad news I keep getting every step of the way just to set up a commerce website. So frustrating since this is what they promote themselves to make sooooo simple and easy... NOT. smh. Link to comment
derricksrandomviews Posted September 25, 2020 Share Posted September 25, 2020 There is no option to allow SS viewers opt out of the use of cookies for the site. However the site owner can turn them off. Here is a list of cookies and what tey do as well as other info: https://support.squarespace.com/hc/en-us/articles/360001264507 Link to comment
Michel_screenzest Posted October 8, 2020 Share Posted October 8, 2020 We have now been given notice by an Irish Government organisation (Education Body) that they will start enforcing compliance and to this day, after this has been on the horizon for years, we do not have a compliant cookie solution from Squarespace. We are currently having to make a difficult decision to migrate to a different platform moving dozens of clients and a big pipeline of projects. Just can't afford to get into legal problems and there is no sign from Squarespace to offer a solution. On top of this, the recent reliability issues with very poor uptime has cost us several clients already. Very concerning and sad as I want to love Squarespace. Link to comment
Tiemen Posted October 13, 2020 Share Posted October 13, 2020 I am also in need of a rather urgent solution to this problem. Since it's already integrated in the German Squarespace website, I presume it's possible to bring it to us clients as well. No solution means I have to migrate to another service, which I don't look forward to at all.. Link to comment
tuanphan Posted October 14, 2020 Share Posted October 14, 2020 I think you can use Announcement bar for cookies ☺️ Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
CatherineJoMorgan Posted October 14, 2020 Share Posted October 14, 2020 Interesting. Can you explain how using the Announcement bar for cookies solves the issue of not being able to give a user a chance to say yes or no to cookies, and to set preferences? Link to comment
Carlos_Fugu Posted November 4, 2020 Share Posted November 4, 2020 has anyone found the solution yet? Link to comment
juanguizar Posted November 20, 2020 Share Posted November 20, 2020 I have the same issue with several websites I have created for my clients in Spain. I kindly ask Squarespace to develop this solution as soon as possible or to give more solutions apart of turning them off, to be able to continue working with this great company. Thanks Link to comment
CheshireGarden Posted January 19, 2021 Share Posted January 19, 2021 I just ran into this today. If you look at Squarespace's page with suggested privacy notices, it says: Quote This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses. These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you. These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data. Note the second bullet. It implies that it is possible to avoid the "analytics and performance" cookies by not acknowledging the banner (clicking on the X or OK). This does in fact seem to be the case, but you then get the cookie notice on every page you visit. Many sites give you the option of declining the second category of cookies and using the site normally, but not Squarespace. You can opt out of these cookies on a site-wide basis in Settings. The article "The cookies Squarespace uses" also says, "You can also disable collecting these cookies from visitors until they accept your cookie policy in a cookie banner." but it is unclear to me how this is done. Link to comment
CatherineJoMorgan Posted January 23, 2021 Share Posted January 23, 2021 I found a solution to the cookie banner that lacks a yes/no option but still satisfies me as an improvement over what I had. I added a link to the banner text "cookies" to a separate Cookies in secondary navigation, which also summarizes a Privacy policy. I'm sure that this draft of the Cookies page will be improved as I go on. It's a start. Link to comment
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