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Custom Font No Longer Showing Up On Client's End

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Site URL: https://flugelhorn-cricket-48j7.squarespace.com/

Hi there!

I am currently designing a site for a client and imported a custom script font. It was working initially on my client's end, then last week she said it suddenly switched to a different font. For me however, it still shows up and works just fine.

We've tried clearing her cache/cookies. We've tried different browsers. I uploaded all file formats for the font.

Any idea on why it would suddenly stop working for her? Why would it choose a replacement font if it worked initially?

Any help is greatly appreciated! I'll share my coding below.

@font-face {
font-family: ‘Hampshire’;
src: url(https://static1.squarespace.com/static/5f39e3002e642e7c54d0f833/t/5f39ff4d3384b2337c5f6545/1597636430073/Hampshire.otf),

Thanks so much

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