jkwonsolo Posted September 14, 2020 Share Posted September 14, 2020 Site URL: https://www.vitliving.com/ There is a field in the address form that doesn't make sense for my online store which is located in Italy. The field should read "Provincia" but instead says "Stato". It's clearly just a direct translation from the US version but just makes things confusing for customers here in Italy and I'm afraid is resulting in abandoned carts. Is there a coding fix for this? Site URL: https://www.vitliving.com/ I understand the checkout page is pretty locked down but shipping address is critical information so this is just not acceptable. See the screenshot below: Link to comment
paul2009 Posted September 14, 2020 Share Posted September 14, 2020 Sadly, Squarespace still has a very US-centric user-interface and, as posted here, this is one of a number of aspects that cannot be changed, despite internationalisation. This forum is not monitored for product feedback but you can raise this with Squarespace by opening a ticket through Customer Support. If a post helps you, please click a "Like" option below ↘️ About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
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