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Change Digital Gift Cards email?

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  • 1 month later...
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46 minutes ago, KristenRuthSmith said:

I at least want the option to add my logo on the email people receive for digital gift cards

The email composer was recently updated to make it easier to send branded emails. Your digital gift card emails can now include logos, banners and more. Go to Commerce > Customer Notifications

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1 hour ago, mportch said:

I can't see the digital gift card option?

See Selling gift cards.

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  • 10 months later...

Hey I have the same question / problem.

Went into Selling Gift Cards and I can't find away to customise the email with the Gift Card in it...

Also if all Gift Cards look the exact same for every single user, is that not a bit of a security issue? Can be copied easily?

Anyway if anyone knows anyway I can send in the email a PDF of our own business Gift cards, customise the text etc. that would be great.

 

Other than that squarespcae gift cards is  a great easy to use digital gift card service. Just stuck at the last hurdle of making the actual digital product look smart! Cannot use it for my business until I can edit the Gift Card email.

 

 

 

 

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5 minutes ago, crispy_quill said:

if anyone knows anyway I can send in the email a PDF of our own business Gift cards, customise the text etc. that would be great.

You are very limited in how you can customise Gift Card notifications. It isn't possible to add a PDF (or any) attachment or change the design beyond adding your branding. 

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About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™.
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

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So the gift card is just a code?

Doesnt look very nice as a digital product?

Not usable for my business if it cant have something attached / printable.

People purchase gift cards as a gift.... how it can be given to the other person is a big element of sales.

An email with a code is not a great gift option? Not appealing at all to use as a digital product.

Other than that the service is perfect! Unfortunate the actual digital product falls down on quality.

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33 minutes ago, crispy_quill said:

So the gift card is just a code? Other than that the service is perfect! Unfortunate the actual digital product falls down on quality.

This forum is answered by experienced Squarespace customers. Squarespace don't routinely monitor this forum for feature requests or customer concerns (see the forum guidelines - item 6) so if you'd to share your feedback about gift cards with Squarespace, I recommend you contact Squarespace Customer Care directly.

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Improve your online store with our extensions.
About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™.
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

Buy me a coffee

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  • 1 month later...

Late to this post but it may help someone else needing help.

*add gift card option to store *
> Home
> Commerce 
> Customer Notifications 
> Gift Cards (Issued)
> Edit email

You can change the global email style for specific colours for your branding, however I find theres limited options here versus the actual design aspect of Squarespace websites. 

To change this gift card option specifically, you can add new text and images to the email.
Hover over the lines for the the (+) content blocks - theres the option for image, text, spacer and line here so you can customise your emails a little more, however it's quite limited. 

Good luck!

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