Jump to content
Search In
  • More options...
Find results that contain...
Find results in...
Advanced Search

Banner Video Not Displaying on Mobile


Recommended Posts

Site URL: http://www.palpable-media.com

Please please help:  VIDEO BANNERS NOT DISPLAYING AND CUSTOMER SERVICE NOT HELPING

Problem:

  • I paid A LOT of money to license expensive video for my site banners. BUT THEY DISAPPEAR in mobile!!! 
  • the mobile site displays lots of EMPTY SPACE on mobile where there should be video content
  • This is business critical: Part of our work is events and tech so we need to SHOW the work!!

Can someone please please help??

  Whenever I contact customer service I get lame excuses, and irrelevant links.  I feel like if they cant give me a functional site I want a discount because this is hurting my business!!!  

 We already went over-budget on the website and no clients yet so I cant really afford to spend more to get someone external to fix it.... 

THANK YOU FOR YOUR SUGGESTIONS!!! 

 

p.s. WTF Squarespace?  THIS IS NOT A NEW PROBLEM - Stop blaming this on Vimeo, youtube: you clearly cant seem to fix this - Ive seen posts that go back years.  This is bad. And your customer service is THE WORST.

GoDaddy has the BEST customer service, people who answer the phones and fix problems asap.  This whole process has been a nightmare.

 

Link to post
  • Replies 0
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Popular Days

Create an account or sign in to comment

You need to be a member in order to leave a comment


×
×
  • Create New...