sabrina88 Posted September 3, 2020 Share Posted September 3, 2020 Site URL: https://www.outdoorfamilyphotography.com/ I'm trying to post my pages on Facebook and the social sharing image and alternative social sharing images are not showing up. They display fine on my Squarespace dashboard, and via text message. They also show on Facebook, in the preview when I'm creating a Facebook post, but then they disappear when I post. It shows a black box in place of where the social sharing image or alternative social sharing image would be. I've run the URL through the Facebook debugger and received the following error message. Any advice on how to resolve this? Thank you. Corrupted Image Provided og:image URL, http://static1.squarespace.com/static/5f31a837d40e915bbac430a3/t/5f513f1dbcb9c527438a3742/1599160108669/OFP_5345.jpg?format=1500w could not be processed as an image. It may be corrupted or may have an invalid format. Missing Properties The following required properties are missing: fb:app_id Link to comment
Pepijn Posted September 4, 2020 Share Posted September 4, 2020 It feels like I have the same problem. After also seeing a black screen, I did the debugger and got this as well: Provided og:image URL, http://static1.squarespace.com/static/5f1ae5555d4d977c6c86b3fe/t/5f3d41dc6112f010ba2cd534/1597850080088/socialmedia_icon_04.jpg?format=1500w could not be processed as an image. It may be corrupted or may have an invalid format. I hope someone knows how to fix this. 🙂 Thanks! Link to comment
asamadpour Posted September 4, 2020 Share Posted September 4, 2020 Having the same issue. Link to comment
Karissa Posted September 4, 2020 Share Posted September 4, 2020 I'm having the same issue. Most but not all links lately display as a solid black box on Facebook desktop and a solid gray box on Facebook mobile. When I run the link through Facebook debugger, it looks great. But that doesn't help with content that has already auto-pushed to Facebook. Link to comment
pdadams Posted September 4, 2020 Share Posted September 4, 2020 I'm having this same issue, I haven't figure out a solution for it yet. Link to comment
Reloquence Posted September 6, 2020 Share Posted September 6, 2020 I am having the same issue. It's intermittent. Some posts display social images, and some don't/ Link to comment
jem Posted September 6, 2020 Share Posted September 6, 2020 Adding my "Same problem" statement... Debugging won't hold the fix. Link to comment
holyfeminists Posted September 6, 2020 Share Posted September 6, 2020 Same problem here! Link to comment
alanahelbig Posted September 7, 2020 Share Posted September 7, 2020 I am having the same issue with this website: https://www.danigardner.com/ Link to comment
Featured Comment Susana_SQSP Posted September 7, 2020 Featured Comment Share Posted September 7, 2020 Hey everyone, Sorry to hear about the issues you are experiencing with the social sharing images not displaying in Facebook. This seems to be an issue on Facebook's end. You can check this link for more details on the issue and track its resolution: https://developers.facebook.com/support/bugs/3092287474162313/ As a note, you may also want to try clicking the “Scrape Again” button in the Facebook's debugger tool a couple of times. It seems that sometimes it solves the issue. For now, I am closing this post. Link to comment
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