Jump to content

Product Page Upgrade

Recommended Posts

Site URL: https://www.lalittlegems.com/

Will customer's be able to use the site while the site upgrades? And how long does the upgrade take? 

The Add to Cart button is not working in Quick View on our product page so I'm wondering if this upgrade might fix the problem. 

Also the Quick View button itself is wonky. You have to double-click on most products but a couple random ones you only have to click once? I think it's a bug. 

Screen Shot 2020-08-29 at 3.10.29 PM.png

Link to comment
  • Replies 1
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Posted Images

32 minutes ago, jleo2020 said:

Will customer's be able to use the site while the site upgrades? And how long does the upgrade take? 

These are all great questions for Squarespace Customer Support.

The upgrade has taken less than a minute for me each time, but your experience may differ, especially if Squarespace is busy, or if you have thousands of products in your store. Website visitors shouldn't be affected during the upgrade itself, but it does make changes to your site that may affect the layout of products and/or product categories. It's always good practice to do an upgrade during the quiet hours for your site as this will give you time to make changes to the styles or structure.

This upgrade affects the product database. It is unlikely to fix an issue with Quick View. If you have a pre-existing issue with this, I suggest that you address this with Customer Support before doing the upgrade. You can reach out to them here.


 If this helps you, please click "Like" below  ⬇️

Edited by paul2009

Improve your online store with our extensions.
About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™.
Content: Links in my posts may refer to SF Digital products or may be affiliate links.
Catch up on all the release notes and announcements 2023 [for Circle members only] (there's a public version here)

Buy me a coffee

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.