Guest Posted August 27, 2020 Share Posted August 27, 2020 Site URL: http://www.rebeckaforsen.com Hi! I have a strange problem where my embedded video on my home page is working fine on desktop browsers but not on both Iphone or Android mobile phones. It does not even show up (just white sceen where the video is) and you can't even see the menu navigation links. What could be the issue here? Appreciate any help! ☺️ Thanks Link to comment
Teklounge Posted August 27, 2020 Share Posted August 27, 2020 Same here. Just chatted with tech support and they say it's due to the mobile devices themselves, yet I'm seeing plenty of mobile background videos via other websites on the same mobile device, so it's clearly got SOMETHING to do with Squarespace's end. Very depressing. Link to comment
tuanphan Posted August 27, 2020 Share Posted August 27, 2020 You can insert a fallback image instead, if you want this, we can give the code. Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
Guest Posted August 28, 2020 Share Posted August 28, 2020 Thanks for your reply. Sorry but that feels like it loses the whole point of having the video in the first place since most of my traffic is mobile. Is there really no solution to this? Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.