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I Can't Move Products Between Store Pages


EmbraceLeather

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This is something I may feel really dumb about if someone points it out but I simply can't seem to find out how to move Products from one Store to another since the update to the store I got today.

I used to go to the product information on the product page and on the bottom was a "Move" button but now it's gone along with the other buttons. The other functions are now in a "..." menu by each product to move to top of bottom, Edit or Delete but nothing to move between pages. This is also still what the HELP page for suqarespace still says.

I would love for someone to point out my idiocy quickly so I can get sorted with my imported products but I'm starting to think They're somehow missed adding that function to the update.

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I just contacted support as this is a feature I really need to develop my website...I didn't get a helpful answer except they took the ability to move products between pages away and she passed my feedback along to the development team. 😔 See convo below:

 

Alright it looks like your site has been created on version 7.1 of our platform which has a newer Products Page. At this point in time it's not possible to move products between pages so they'll have to be re-created from scratch or changes by exporting and then importing your products. In the meantime what I can do is submit this as a feature request to our Development Team for you. We can't guarantee that each suggestion will be implemented, but each one is reviewed by the team and we do appreciate the feedback.
I'm confused though... I was on 7.1 just a couple days ago and was able to duplicate the items, edit them and then change the store pages.
Katherine S.
That's correct, the update to the Products Page doesn't include the option to move products between pages at this point in time.
Any idea when this will be put back into effect? This is the only manageable way to get my products set up without spending weeks setting everything up...
Katherine S.
No but I have passed along your feedback as a feature request to our Development team.
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Although not as convenient it is possible to use the export/import feature to achieve a similar end result.

Go to Commerce > Inventory.

Using the search feature, enter the URL SLUG for the Store from which you want to move items.

2002803660_ScreenShot2020-08-27at1_12_36PM.thumb.png.c8f3237f9e0ea68b4fa154ab982fc6b4.png

The list should now be showing only items from, in this case, store-2 (ignore the forward slash shown in pics, my mistake).

Select which items you want to move and click the Export Selected button.

49003512_ScreenShot2020-08-27at1_19_21PM.thumb.png.65df5084bb72ec0f9971af803a94f65e.png

A CSV file will download to your computer.

Edit the CSV file. Remove the Product and Variant IDs. Change the Product Page to the Store URL SLUG where you want to move the items. Do this for each item.

176712694_ScreenShot2020-08-27at1_30_00PM.png.a48c0c19848514a8ebe38194999c1f72.png

Go to Commerce > Inventory. Click on IMPORT and import the CSV file.

If all went well the items should now be in their destination Store. Make sure the imported items are OK.

At this point you can clean up. You could delete the Store Page from which the product items came or the items within. Whichever works for your needs.

If you need to work with a subset of the items in your source Store Page then things get a little trickier. You could use a Tag to target the items to be moved. Then put the tag in the Inventory search.

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Hi Creedon!

I need to move some items between my store pages and have unfortunately updated my squarespace and am having the problem you are solving. I understand the first half of your explanation, but not the second half. Will you send more pictures or break it down even more? Maybe even in a video? 

Thank you!

Rachel

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Thank you so much, Creedon! That was really helpful!

Just a quick note for anyone doing that - a lot of data will be lost. I.E. Image metadata manually entered while setting up the product, image placement for thumbnail image and product listings, showing similar products and any forms. Make sure to check everything after the list is imported!

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8 hours ago, BNDesigns said:

a lot of data will be lost

Good point.

Following are the fields of data that the CSV contains.

Product ID
Variant ID
Product Type
Product Page
Product URL
Title
Description
SKU
Option Name 1
Option Value 1
Option Name 2
Option Value 2
Option Name 3
Option Value 3
Price
Sale Price
On Sale
Stock
Categories
Tags
Weight
Length
Width
Height
Visible
Hosted Image URLs
 

As we can see it is missing a whole lot of meta information. 

SS has several support pages on exporting/importing. This is a good starting point Exporting products to a .csvhttps://support.squarespace.com/hc/en-us/articles/360000694948-Exporting-products-to-a-csv >. Please read carefully to see if this process will work for your needs and test, test, test! Don't delete stuff until you are absolutely sure everything has gone as you want! 🙂

Find my contributions useful? Please like, upvote, mark my answer as best , and see my profile. Thanks for your support!

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17 hours ago, untetheredplanet said:

I understand the first half of your explanation, but not the second half.

The later half of the explanation I assumed @BNDesigns has experience with the importing process and managing Stores so I was less explicit. Mainly I was describing that it is possible to search for products in a particular Store and export those.

Please read the more recent posts in this thread for caveats about this process. I posted a link about exporting. That leads to other docs about importing.

Find my contributions useful? Please like, upvote, mark my answer as best , and see my profile. Thanks for your support!

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  • 2 weeks later...

This is very inconvenient I had to create multiple stores over 10 for each category because 1 shop page limited it to 2,000 products. Now I can't freely move the products back under 1 store because the feature is gone and the spreadsheet method isn't working for me. It also has removed some CSS I've had in place before. 

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  • 2 weeks later...

The feature has now been restored. You can move products between store pages again. 

move-product-prod-collection2.png.9bd1cc02c013d4128dd32fcff265e2c9.png

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Hi! I'm Paul, an independent Squarespace Consultant since 2007 and founder of SF Digital, building the features that Squarespace didn't include. Our mini-extensions allow you to pick dates in any format, show prices in other currencies, take orders without payment or improve your cartI value honesty, integrity, transparency and respect . Links in my posts may refer to SF Digital products or may be affiliate links.

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  • 6 months later...

how do i move a product from one store to another ?  I am looking at the commerce > inventory page and the only options i see are to export or delete. when i edit an item i don't see any place to move it either.  is this function under some other menu? 

thanks!

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1 hour ago, genfoch01 said:

how do i move a product from one store to another ?

Go to the PAGES menu and click on the Store page that contains the product that you want to move. You can then click the product name to launch a context sensitive menu. One of the options on the menu is MOVE. 

 

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Hi! I'm Paul, an independent Squarespace Consultant since 2007 and founder of SF Digital, building the features that Squarespace didn't include. Our mini-extensions allow you to pick dates in any format, show prices in other currencies, take orders without payment or improve your cartI value honesty, integrity, transparency and respect . Links in my posts may refer to SF Digital products or may be affiliate links.

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For those not into the Un*x world!

Quote

 

       curl is a tool to transfer data from or to a server, using one of the supported protocols (DICT, FILE, FTP, FTPS, GOPHER, HTTP, HTTPS,

       IMAP, IMAPS, LDAP, LDAPS, MQTT, POP3, POP3S, RTMP, RTMPS, RTSP, SCP, SFTP, SMB, SMBS, SMTP, SMTPS, TELNET and TFTP).  The  command  is

       designed to work without user interaction.

       curl  offers a busload of useful tricks like proxy support, user authentication, FTP upload, HTTP post, SSL connections, cookies, file transfer resume, Metalink, and more. As you will see below, the number of features will make your head spin!

 

If your head is not spinning already. You macOS users out there, the base of your OS is a Un*x variant! 🙂

 

Find my contributions useful? Please like, upvote, mark my answer as best , and see my profile. Thanks for your support!

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  • 4 months later...
9 minutes ago, CritTqueDesigns said:

This is not working for me.  Will it only work on paid subscription or does it work for trial period also?

Products can be moved between Store pages during a trial period too. This guide explains the process in detail: Moving products between pages

sf-digital-signature-logo-email145.png.46606a2288a2847f44d81b9b7b58f3a5.png
Hi! I'm Paul, an independent Squarespace Consultant since 2007 and founder of SF Digital, building the features that Squarespace didn't include. Our mini-extensions allow you to pick dates in any format, show prices in other currencies, take orders without payment or improve your cartI value honesty, integrity, transparency and respect . Links in my posts may refer to SF Digital products or may be affiliate links.

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This appears to be working correctly on other sites so I recommend that you contact Squarespace Customer Care as they can help you to troubleshoot this. The forum community cannot do this because we don't have access to the site.

sf-digital-signature-logo-email145.png.46606a2288a2847f44d81b9b7b58f3a5.png
Hi! I'm Paul, an independent Squarespace Consultant since 2007 and founder of SF Digital, building the features that Squarespace didn't include. Our mini-extensions allow you to pick dates in any format, show prices in other currencies, take orders without payment or improve your cartI value honesty, integrity, transparency and respect . Links in my posts may refer to SF Digital products or may be affiliate links.

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Thank you for your response.  I'm going to just cancel the whole project.  Trying to get a response from Squarespace is like trying to pull a nail out of cement.  It is sad that after only a few days trying to set up the website that it is so frustrating.  Etsy makes it so easy that when trying to attempt to try others, theirs's are really complicated.  Again, thanks.

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