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Where did the product item nav (prev/next) go?


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Site URL: https://www.theraplant.com/

When I was first developing my site the standard prev/next prompts were displayed on each product page. I continued to customize the site & at some point realized they had disappeared. I'm having a difficult time finding out how to retrieve them. The product items style option for "Product Navigation" is set to "Both", so it should show both the breadcrumbs and the navigation, but alas, no prev/next anywhere on the site. 

Any help would be greatly appreciated! I have some minimal CSS code on the site but it does not appear that it is causing this particular issue. 

Edited by jgouger
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I have the same issue and went a little crazy before realising this is infact a Squarespace fault. I reported this Friday (21st) and it was sent to their engineers.
I left my details - not yet heard anything back. I have a few sites and it only effects the most recent one, it also happens if I start a new trial site. The prev/next pagination is hidden with no way of turning it back on. Really annoying as crucial feature in an online store.

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I've experienced the same issue and extensively combed the html (view page source & expect element). The last time I worked on it was August 18th to get this function centered on the page in mobile - no problem there. Then I checked in on the page this week, August 24th and it's no longer there.

Please fix this.

  • The last known location was here with the breadcrumbs <nav class="ProductItem-nav">
    • Thanks to @Pointer for trying out a new trial site with no change. I was going to try that next - you saved me a step to debunking this error.
  • Like @Melian I also have the Product Navigation set to both
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  • 2 weeks later...

I was just about to pose this question as well.  This is a HUGE element for my site.   It was there when I was building my store, now it's gone.   I don't even see the 'both' option anymore.  It only shows 'Breadcrumbs' or 'none'.  There has to be a solution for this important feature.

HELP!

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23 minutes ago, CarlaJ said:

I was just about to pose this question as well.  This is a HUGE element for my site.   It was there when I was building my store, now it's gone.   I don't even see the 'both' option anymore.  It only shows 'Breadcrumbs' or 'none'.  There has to be a solution for this important feature.

HELP!

Can you share link to product page? We can check easier.

Email me if you have need any help (free, of course.). Answer within 24 hours.

How to: Setup password & share url - Insert Custom CSS - Open Page Header - Upload Custom Font - Upload File - Find Block ID, Data Section ID - Contact Squarespace Customer Care - Learn CSS at W3Schools

I'm Tuan, blogger/owner of a free library for children in Vietnam. Helping the community is a hobby. Contact me via email.

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  • 4 weeks later...
  • 1 month later...
  • 1 month later...

I want to have arrows on my product pages to go between my different products. Right now if I need to look through all my products I have to click the first one, look for whatever information I want, then go back in my browser and click on the next product. I want to be in a product page and just have like "previous product" and "next product" options. I feel like my customers would benefit from this as well since it makes it easier to browse quickly through all of our products. I also feel like there were arrows that did this when I first created my site, and they've maybe disappeared, but I could be remembering wrong. Is there any way to add these in? Thank you!

Edited by Locomotive
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Can you share link to product page? We can take a look

Email me if you have need any help (free, of course.). Answer within 24 hours.

How to: Setup password & share url - Insert Custom CSS - Open Page Header - Upload Custom Font - Upload File - Find Block ID, Data Section ID - Contact Squarespace Customer Care - Learn CSS at W3Schools

I'm Tuan, blogger/owner of a free library for children in Vietnam. Helping the community is a hobby. Contact me via email.

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  • 2 weeks later...

Although this post won't fix the issue for you, it may be helpful to know why this has changed, even though it cannot be restored.

In this case, product pagination was removed from Squarespace 7.1 when the store product limit was increased from 200 to 10,000 products. The code that produced the pagination links would need to iterate through the entire inventory to create the links. This was fine for less than 200 products in a flat category structure, but was likely to cause serious performance issues for 10,0000 products in nested categories. Sometimes the choices are difficult, but this was probably the right decision at the time.

Although it won't help anyone who has already built a 7.1 store, if you are building a small store, the pagination still exists on Brine 7.0 stores where the product limit is still 200.

1 hour ago, jaisequoia said:

Can you provide a css remedy to this issue?

This cannot be fixed with CSS, but if a store were fairly small, some JavaScript could probably be written to add pagination links to products on 7.1. However, there would be some restrictions. It would only be able to follow the default product order (as they appear on the 'all' product list page and would require products to be indexed manually after any changes were made to the inventory (adding or removing products).

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Hi! I'm Paul, an independent Squarespace Consultant since 2007 and founder of SF Digital, building the features that Squarespace didn't include. Our mini-extensions allow you to pick dates in any format, show prices in other currencies, take orders without payment or improve your cartI value honesty, integrity, transparency and respect . Links in my posts may refer to SF Digital products or may be affiliate links.

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On 2/19/2021 at 1:47 PM, paul2009 said:

Although this post won't fix the issue for you, it may be helpful to know why this has changed, even though it cannot be restored.

In this case, product pagination was removed from Squarespace 7.1 when the store product limit was increased from 200 to 10,000 products. The code that produced the pagination links would need to iterate through the entire inventory to create the links. This was fine for less than 200 products in a flat category structure, but was likely to cause serious performance issues for 10,0000 products in nested categories. Sometimes the choices are difficult, but this was probably the right decision at the time.

Although it won't help anyone who has already built a 7.1 store, if you are building a small store, the pagination still exists on Brine 7.0 stores where the product limit is still 200.

This cannot be fixed with CSS, but if a store were fairly small, some JavaScript could probably be written to add pagination links to products on 7.1. However, there would be some restrictions. It would only be able to follow the default product order (as they appear on the 'all' product list page and would require products to be indexed manually after any changes were made to the inventory (adding or removing products).

Thanks so much @paul2009 This was a thorough explanation. Already building in 7.1 so I guess we'll just have to let it go. 

 

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On 2/19/2021 at 1:47 PM, paul2009 said:

Although this post won't fix the issue for you, it may be helpful to know why this has changed, even though it cannot be restored.

In this case, product pagination was removed from Squarespace 7.1 when the store product limit was increased from 200 to 10,000 products. The code that produced the pagination links would need to iterate through the entire inventory to create the links. This was fine for less than 200 products in a flat category structure, but was likely to cause serious performance issues for 10,0000 products in nested categories. Sometimes the choices are difficult, but this was probably the right decision at the time.

Although it won't help anyone who has already built a 7.1 store, if you are building a small store, the pagination still exists on Brine 7.0 stores where the product limit is still 200.

This cannot be fixed with CSS, but if a store were fairly small, some JavaScript could probably be written to add pagination links to products on 7.1. However, there would be some restrictions. It would only be able to follow the default product order (as they appear on the 'all' product list page and would require products to be indexed manually after any changes were made to the inventory (adding or removing products).

Thanks so much @paul2009 This was a thorough explanation. Already building in 7.1 so I guess we'll just have to let it go. 

**UPDATE** actually I just discovered that when in QUICK VIEW on a shop page there are forward/back arrows to the far left and right of the window to allow one to move through products that way. Interesting!

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  • 3 months later...

@madebydave

My response was to elijah_aaron who said the following.

Quote

store items page.

Which to me means the product grid page as opposed the product detail page.

As to nav on product details page I think @paul2009 has the explanation for why they are gone and the only way they could be restored.

There is no easy SS way or simple CSS or Javascript fix.

Find my contributions useful? Please like, upvote, mark my answer as best , and see my profile. Thanks for your support!

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