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jgouger

Where did the product item nav (prev/next) go?

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Posted (edited)

Site URL: https://www.theraplant.com/

When I was first developing my site the standard prev/next prompts were displayed on each product page. I continued to customize the site & at some point realized they had disappeared. I'm having a difficult time finding out how to retrieve them. The product items style option for "Product Navigation" is set to "Both", so it should show both the breadcrumbs and the navigation, but alas, no prev/next anywhere on the site. 

Any help would be greatly appreciated! I have some minimal CSS code on the site but it does not appear that it is causing this particular issue. 

Edited by jgouger

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I have the same issue and went a little crazy before realising this is infact a Squarespace fault. I reported this Friday (21st) and it was sent to their engineers.
I left my details - not yet heard anything back. I have a few sites and it only effects the most recent one, it also happens if I start a new trial site. The prev/next pagination is hidden with no way of turning it back on. Really annoying as crucial feature in an online store.

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Posted (edited)

Also experiencing this issue. 

The ProductItem-nav-pagination div is not added to the HTML even though "Product Navigation" is set to "Both".

Please fix this.

Edited by Melian

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I've experienced the same issue and extensively combed the html (view page source & expect element). The last time I worked on it was August 18th to get this function centered on the page in mobile - no problem there. Then I checked in on the page this week, August 24th and it's no longer there.

Please fix this.

  • The last known location was here with the breadcrumbs <nav class="ProductItem-nav">
    • Thanks to @Pointer for trying out a new trial site with no change. I was going to try that next - you saved me a step to debunking this error.
  • Like @Melian I also have the Product Navigation set to both

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I was just about to pose this question as well.  This is a HUGE element for my site.   It was there when I was building my store, now it's gone.   I don't even see the 'both' option anymore.  It only shows 'Breadcrumbs' or 'none'.  There has to be a solution for this important feature.

HELP!

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23 minutes ago, CarlaJ said:

I was just about to pose this question as well.  This is a HUGE element for my site.   It was there when I was building my store, now it's gone.   I don't even see the 'both' option anymore.  It only shows 'Breadcrumbs' or 'none'.  There has to be a solution for this important feature.

HELP!

Can you share link to product page? We can check easier.


You can send your question to my email to get faster answer. / How to Setup Password & Share URL 

-- I'm Tuan. I work for a non-profit project (build free libraries). I check the forum once or twice a day to help out the community. If you don't see me answering your question, you can send it to the email above. There are so many questions every day so I can't answer them all at once, I will try to answer them in the next few days.

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UPDATE: I have been informed by Squarespace that this feature has been intentionally REMOVED :( 

Quote

The Product Pages functionally is being updated in order to provide more functions and options. For example the product limit will be increased from 200 to 10,000. However, the option of Previous/Next product have been removed.

@jgouger, @Melian, @eschafer, @CarlaJ, @tuanphan, @BarbaraD

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