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Commerce automation: Trigger for

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Hi Everybody,

we want to set-up "Customer-Retention"-E-Mails" to adress customer certain days after their individual last purchase.

Therefor i would like to use "Commerce automations - Sent after someone purchases a product on your site." and define:

  • Product = "Any Product"
  • Time = 30 days

 

My Question: How does the trigger "30 Days" act, when customer purchase in the meantime?

a.) Trigger count for each purchase and E-Mail will be sent although customer has conducted a new purchase in the meantime?

b.) Trigger is set-back to zero Days by every conducted new purchase?

 

Thanx in advance.

 

Best,

Florian

 

 

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