Fuchs_Bente Posted August 16, 2020 Share Posted August 16, 2020 Hi Everybody, we want to set-up "Customer-Retention"-E-Mails" to adress customer certain days after their individual last purchase. Therefor i would like to use "Commerce automations - Sent after someone purchases a product on your site." and define: Product = "Any Product" Time = 30 days My Question: How does the trigger "30 Days" act, when customer purchase in the meantime? a.) Trigger count for each purchase and E-Mail will be sent although customer has conducted a new purchase in the meantime? b.) Trigger is set-back to zero Days by every conducted new purchase? Thanx in advance. Best, Florian Link to comment
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