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Shipping Problems - HELP!


sandracheesman

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Site URL: https://www.shop.chenebleu.com/

Hi all,

We are having this problem with the above site: P/word: SandraCB

The shipping for the wines is based on the number of bottles per order - we have used the weight to system to achieve this.  So one unit of weight is equivalent to one bottle of wine.  The problem arises with the other gift items that we sell, and that we use a different courier for. We are using the same weight system to price the shipping for these items, however, if we add 1 x bottle of wine and 1 x gift item to an order, the shipping price is only based on the combination of all weighted items in the shopping cart.  Where as we need it to be in addition to - otherwise all the items are included under the largest weight.

It would be the same if we sold a bicycle and a helmet - it won't separate the two weights, it only matches the highest weight?

Am I missing something here?

Thank you!! 

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