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Customer Entered Incorrect Email Address During Checkout

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Several times customer have mistyped an incorrect email address during checkout.

I know you can type in a new address in "Email Notifications", and have their receipt sent to the correct address.
However, for marketing purposes, I would like to permanently correct their email address in the order record (so I can send them marketing emails later down the line).

Is there really no place to update customer / order records?? 

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  • 2 weeks later...

I am having the same issue - I am shocked at how often customers enter their emails incorrectly. 

I have spoken with support about a "double opt" email at checkout. But there is no such feature. 

Does anyone know of custom code we could enter to create a double opt in for the email section to ensure they match and prevent any typos? 


(PS. I am chatting with support now about editing order/customer info but I don't think we can. If they find me a solution I will gladly share).

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  • 2 months later...

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