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JBrennan

Assigning Individual Shipping to different sized items

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*Is there a way to assign custom shipping price for different sized items?

I sell paintings - various sizes from small to large.

Using the weight and size tool doesnt seem to work as canvases are usually the same weight if they are a similar size.

Is there a way to assign a rate to large works, medium works and small works that doesnt allow the customer to select it at checkout?

 

I am concerned people will just pick the cheapest shipping price when realistically will cost me a lot more.

* a newbie to ecommerce by the way!

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54 minutes ago, JBrennan said:

I sell paintings. Is there a way to assign a rate to large works, medium works and small works that doesn't allow the customer to select it at checkout? Using the weight and size tool doesn't seem to work.

These are known limitations of Squarespace Commerce right now. 

A workaround is to use weight-dependent shipping options and add fictitious weights to each product so that the correct options are selected.

For example, if you set 100Kg for large works, 50Kg for medium works and 10Kg for small works and set the shipping prices accordingly. Then, when a customer adds a '100Kg' canvas to the cart, the 'large works' rate will be the only one available to them. Take care to add further shipping options for multiple items for example, two large works and so on.

I hope this helps.


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Hi, I'm Paul, founder of SF Digital, a specialist company building the features that Squarespace didn't include.
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@paul2009 hi Paul, I am desperately trying to get an answer to this. We have quite a, few products of all different weights. Literally is the only way to solve this issue by allocating a weight to every single combination a customer might buy of our products?? Because working all that out is an almost impossible job, as there could be so many different combinations. This surely cannot be the answer? Very grateful if you can clarify as we are struggling and thought we were ready to launch! Thank you. 

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13 hours ago, sandracheesman said:

I am desperately trying to get an answer to this.

I've replied in your other thread here:

 


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Hi, I'm Paul, founder of SF Digital, a specialist company building the features that Squarespace didn't include.
Explore our range of Squarespace Extensions, including the Wishlist, Variant Availability and Datepicker Extension
Note that links in my posts may be affiliate links. Need personal help? 
Book a Squarespace Expert.

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