Comment box not showing

Site URL: https://shelahknits.com

Hello,

I am having trouble setting up my comments on my blog. The comment box is not showing.  I tried setting it up on the Blogging section and on each blog post itself, even tried adjusting my spacing and margins.  Did someone else encounter this?  Please help.

Thank you so much.  I appreciate your help.

- Shelah

Add to Home > Design > Custom CSS

/* Show comment box */
.squarespace-comments .new-comment-area.anon-comments-off.logged-in-commenting-unsupported {
    display: block;
}

Awesome! That completely did the trick.  I truly appreciate your help.😀  Thank you so much!

Thanks I followed this and now the Comment box appears which is great. 
But can people leave comments without having to leave their email address? Anonymous comments is enabled. thanks

13 hours ago, BillyK said:

Thanks I followed this and now the Comment box appears which is great. 
But can people leave comments without having to leave their email address? Anonymous comments is enabled. thanks

If you enabled anonymous & it doesn't work, you can contact Squarespace Customer Care (email/livechat)

Comments didn't show up on phone but now it works. Thank you ! 

Hi! This code worked for me...but it only asks people to login as guests. is thee a way to do it so they can login with their SQS or Google account?

Hi, this code isn't working for me.

I want members to be able to comment below each blog post. (The blog is set as my member home page.) I enabled global comments and inserted the code above when that didn't work. Still no dice.

Any help?

1 hour ago, IanRubin said:

I want members to be able to comment below each blog post.

See my recent post here:

The code below did not work for me. I've tried it multiple times. No luck. 

/* Show comment box */
.squarespace-comments .new-comment-area.anon-comments-off.logged-in-commenting-unsupported {
    display: block;
}

On 5/28/2022 at 8:40 AM, michaelscottoverholt said:

The code below did not work for me. I've tried it multiple times. No luck. 

/* Show comment box */
.squarespace-comments .new-comment-area.anon-comments-off.logged-in-commenting-unsupported {
    display: block;
}

Can you share link to a blog post?

Ditto. Injected the code. Refreshed website and opened on Incognito on Chrome. Still comment box not showing. 

Edit: Fixed!

You have to go to individual blogs to enable comments. My understanding is since the blogs were already created, enabling global settings didn't update the switch.

Hi all!
 

Our comment box isn't showing despite:
1) injecting @tuanphan's code, above.
2) enabling comments on each blog post.
3) enabling comments in global settings. 

Here is an example blog post:

https://www.texashistorytrust.org/texas-history-news-and-opinion/randolph-b-campbell

Any other suggestions? 

14 hours ago, copanobay said:

Hi all!
 

Our comment box isn't showing despite:
1) injecting @tuanphan's code, above.
2) enabling comments on each blog post.
3) enabling comments in global settings. 

Here is an example blog post:

https://www.texashistorytrust.org/texas-history-news-and-opinion/randolph-b-campbell

Any other suggestions? 

Try adding to Design > Custom CSS

.squarespace-comments .comments-content.read-only .new-comment-area {
    display: block;
}

Thank you, Tuan!

When I add that snippet in addition to the original one posted in this thread...also without the original snippet, I get this error when trying to leave a comment:

Authorization Denied: You do not have enough permissions

I have to fill out the "comment as guest" form, although we have anonymous comments enabled...then that error message comes up on desktop and mobile. 

Follow up for @tuanphan...

When I open an incognito window, I don't get the error, I guess because it doesn't view me as being logged in as admin.

But people will still have to enter an email address and name to comment as guest. I think I'll leave it that way.

On 9/13/2022 at 1:34 AM, copanobay said:

Follow up for @tuanphan...

When I open an incognito window, I don't get the error, I guess because it doesn't view me as being logged in as admin.

But people will still have to enter an email address and name to comment as guest. I think I'll leave it that way.

Okay. If you still help with any other problems, just comment here

On 8/5/2020 at 4:48 PM, tuanphan said:

Add to Home > Design > Custom CSS

/* Show comment box */
.squarespace-comments .new-comment-area.anon-comments-off.logged-in-commenting-unsupported {
    display: block;
}

 

Hello, 

I tried the code above multiple times and it did not work for me. 

https://helix-radish-xjza.squarespace.com/config/pages

Would appreciate some help! -  🙂

22 hours ago, PatrickR70 said:

Hello, 

I tried the code above multiple times and it did not work for me. 

https://helix-radish-xjza.squarespace.com/config/pages

Would appreciate some help! -  🙂

https://helix-radish-xjza.squarespace.com/blog/coldemailingtips

Have you enabled Blog Comment in Settings > Blogging > Comments Settings?

@tuanphan I realized today comment box on my post wasn't showing. Added the additional Custom CSS code from above. Comment box is now showing but getting the error message saying I don't have permission to post. All comments are turned on each post and in the general settings. Thoughts?

Error message: 

Authorization Denied: You do not have enough permissions

Most recent blog post for example: https://www.allinforjennings.com/blog/0mi3l1r0m5omw4205blay6eok6v1td

17 hours ago, LEF08 said:

@tuanphan I realized today comment box on my post wasn't showing. Added the additional Custom CSS code from above. Comment box is now showing but getting the error message saying I don't have permission to post. All comments are turned on each post and in the general settings. Thoughts?

Error message: 

/api/comment/CreateComment?crumb=BYjBaBlb7hYMNTE1ODM3YmZmOTY5ZjY3YzU1N2U2ZGFmZWMwNmYx  (JSON)

Authorization Denied: You do not have enough permissions

Most recent blog post for example: https://www.allinforjennings.com/blog/0mi3l1r0m5omw4205blay6eok6v1td

 

It looks fine to me. You try checking it again

Hi @tuanphan - thank you so much for the quick response! When I try to enter my comment, it looks like it posts and says "awaiting moderation" and then I scroll up and get the error message again. Upon refreshing, it's no longer there. I deleted the Custom code and re-entered it but still doesn't appear to be working. Code I entered pictured below. Any other potential suggestions? I appreciate your help either way!

On 5/6/2023 at 5:31 AM, LEF08 said:

Hi @tuanphan - thank you so much for the quick response! When I try to enter my comment, it looks like it posts and says "awaiting moderation" and then I scroll up and get the error message again. Upon refreshing, it's no longer there. I deleted the Custom code and re-entered it but still doesn't appear to be working. Code I entered pictured below. Any other potential suggestions? I appreciate your help either way!

You try remove the code & contact SS Customer Care.