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Forms are not being received to designated e-mail


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Hi, my client owns a domain e-mail address from Register.com

I pointed the form on Squarespace to send the form to his domain e-mail address, and he doesn't receive anything from Squarespace (nothing in Spam folders, too).
However, his domain e-mail address works normally, but just doesn't receive any e-mails from Squarespace forms. 

When I tried pointing the form to his regular Yahoo e-mail address, it works and he receives the Squarespace forms. It's just when I point to his Domain e-mail address, it doesn't work. He doesn't get anything.

What kind of problem is this? Maybe it's Squarespace form problem or his domain problem?

Any suggestions will help.

Thanks!
Joe

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