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Not seeing Venmo as option during PayPal checkout


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Testing PayPal checkout on my new site, I can't get the Venmo button to appear. Based on the PayPal documentation, I've done all this on my Venmo account:

- Enabled mobile buying in my browser

- Turned off PayPal one-touch

- Cleared browser cache and cookies

I'm still only seeing the PayPal button. Has anyone else run into this, or have more ideas? Many thanks.

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  • 5 weeks later...
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If after clicking Continue with PayPal you don’t see the option to Pay with Venmo, check you have enabled mobile web purchases in the Venmo app.

sf-digital-signature-logo-email145.png.46606a2288a2847f44d81b9b7b58f3a5.png
Hi, I'm Paul, founder of SF Digitalbuilding the features that Squarespace didn't include. Pick dates in any format, show prices in other currencies, take orders without payment or improve your cartI value honesty, integrity, transparency and respect. Links in my posts may refer to SF Digital products or may be affiliate links.  Squarespace. I've been a loyal supporter of the platform since 2007. 

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  • 7 months later...

Watched the video on squarespace about Venmo now available and in the video it shows the Venmo Icon in the squarespace, I do know it appears on my own paypal if I select paypal as the method of payment - however we want an icon showing on the squarespace website itself and I don't see how to make that happen

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Paul, yes I DO see the Venmo option when clicking on the PayPal link and it goes to my own PayPay account - we want the Venmo icon to appear in the checkout, before you click on PayPal to pay, in the Squarespace video instructions is shows that, how can we make that happen?

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2 hours ago, Joyanna said:

we want the Venmo icon to appear in the checkout, before you click on PayPal to pay

This isn’t possible. The Venmo option will only appear after you choose to Continue with PayPal. The checkout cannot be modified to change this behaviour. You can inform potential customers about the payment methods you accept, by including payment icons in your footer.

 

sf-digital-signature-logo-email145.png.46606a2288a2847f44d81b9b7b58f3a5.png
Hi, I'm Paul, founder of SF Digitalbuilding the features that Squarespace didn't include. Pick dates in any format, show prices in other currencies, take orders without payment or improve your cartI value honesty, integrity, transparency and respect. Links in my posts may refer to SF Digital products or may be affiliate links.  Squarespace. I've been a loyal supporter of the platform since 2007. 

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