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Accepting & Declining Orders

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Can you explain why you would want to decline orders?

About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
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2 hours ago, XzavierCrawl said:

I was wondering if i can accept [orders] at my own pace so when an order is made the money will not be deposited until I accept the order.

Squarespace is built for a simple sales workflow, where payment is taken at the time of the order. You cannot save the payment details and charge the customer later.

If you are concerned about the pace at which orders can be fulfilled, I recommend that you state your delivery expectations upfront. A terms and conditions page is useful for this, but it's a good idea to place a linked message beside every product and/or using a Custom Checkout Form where you ask customers to accept the terms before placing an order.

I hope this helps.

About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. 
Content: Links in my posts may refer to SF Digital products or may be affiliate links.
If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too.

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  • 11 months later...
1 hour ago, markdarwen said:

my reason was linked to the absence of UK delivery options by postcode

Is this for delivery by the merchant's own transport, or for delivery by courier/post?

About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. 
Content: Links in my posts may refer to SF Digital products or may be affiliate links.
If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too.

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  • 4 weeks later...

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