XzavierCrawl Posted July 21, 2020 Share Posted July 21, 2020 Hello, am i able to accept and decline orders as customers order products ? Link to comment
paul2009 Posted July 21, 2020 Share Posted July 21, 2020 Can you explain why you would want to decline orders? About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
XzavierCrawl Posted July 23, 2020 Author Share Posted July 23, 2020 There is no real reason i would want to decline orders but i was wondering if i can except them at my own pace so when an order is made the money will not be deposited until i except the order. Link to comment
paul2009 Posted July 23, 2020 Share Posted July 23, 2020 2 hours ago, XzavierCrawl said: I was wondering if i can accept [orders] at my own pace so when an order is made the money will not be deposited until I accept the order. Squarespace is built for a simple sales workflow, where payment is taken at the time of the order. You cannot save the payment details and charge the customer later. If you are concerned about the pace at which orders can be fulfilled, I recommend that you state your delivery expectations upfront. A terms and conditions page is useful for this, but it's a good idea to place a linked message beside every product and/or using a Custom Checkout Form where you ask customers to accept the terms before placing an order. I hope this helps. About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
markdarwen Posted July 22, 2021 Share Posted July 22, 2021 I was wondering the same thing this morning, but my reason was linked to the absence of UK delivery options by postcode and avoiding refunds/chargebacks and trying to find a workaround. Link to comment
paul2009 Posted July 22, 2021 Share Posted July 22, 2021 1 hour ago, markdarwen said: my reason was linked to the absence of UK delivery options by postcode Is this for delivery by the merchant's own transport, or for delivery by courier/post? About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
markdarwen Posted August 15, 2021 Share Posted August 15, 2021 On 7/22/2021 at 12:00 PM, paul2009 said: Is this for delivery by the merchant's own transport, or for delivery by courier/post? Merchants own transport initially Link to comment
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